Car Parking


Booking and Payment Terms

1. Introduction

1.1 These are the terms and conditions upon which we accept bookings on line to park at our Car Parks. It is important that you read them and understand them before completing your Booking.
1.2 Our Conditions of Parking also apply and form part of the same contract that is created by a Booking. These are set out below. Again please read them and understand them before completing your Booking.
1.3 When reading these Booking and Payment Terms the following words or phrases have the following meanings:-

“Booking” means any booking for the parking of a Vehicle in a Car Park. “Booking” includes both a Flexible Booking and a Non-Flexible Booking.

“Booking Fee” means the total charges made for making a Booking. Depending on how you book the Booking Fee may consist of:-

• a charge for using a debit or credit card (condition 8.2);
• any other fees or charges notified to you before you confirm your Booking.
The Booking Fee is separate from, and in addition to, the price you pay for parking.

“Booking and Payment Terms” means these booking and payment terms.

“Booking Period” means the period commencing on the date and time you specify as your date of entry to the Car Park, and ending on the date and time that you specify for leaving it in each case at the time your Booking is made or pursuant to a Permissible Amendment.

“Car Parks” means the car parks controlled by us and “Car Park” means any one of them.

“Conditions of Parking” means the conditions of parking published on our website www.belfastcityairport.com

“Tariff Board” means any board or notice at a Car Park displaying the charges to be paid for parking.

“Flexible Booking” means a Booking which can be cancelled in accordance with our cancellation policy at condition 7.

“Non-Flexible Booking” means a Booking which cannot be cancelled or amended save for Permissible Amendments.

“Permissible Amendments” means only amendments to:-

• time of entry but only on the Booking commencement date;
• vehicle registration details;
• flight details; and/or
• driver details.

“Vehicle” means any vehicle which is parked in a Car Park and includes any mechanical device on wheels or tracks, its equipment and accessories.

“We, us, our” means Belfast City Airport Limited.

“You, your” means any person who makes a Booking or (where the context allows) uses a Car Park for the parking of a Vehicle.

1.4 The headings are for information only and do not affect the interpretation of these Booking and Payment Terms.
1.5 These Booking and Payment Terms and any Booking resulting from them are subject to Northern Irish law.

2. The Agreement between you and us

2.1 These Booking and Payment Terms apply to your Booking. So do the Conditions of Parking.
2.2 We intend relying on both these Booking and Payment Terms and the Conditions of Parking. If there is anything you do not understand or do not agree with please discuss this with us before you making your Booking.
2.3 Our employees or authorised agents are not permitted to make any representations unless these are confirmed in writing. If we agree changes please ask us to confirm them in writing. We can then avoid problems over what has been agreed between us.
2.4 Nothing in these Booking and Payment Terms or the Conditions of Parking affect your statutory rights.
2.5 If you book online a binding agreement will exist between you and us after you have transmitted a completed Booking form to us and we have sent our e-mail acknowledgement to you in accordance with condition 3 below.

3. How to Book Online

3.1 If you wish to park your Vehicle in one of our Car Parks and wish to book online please complete and send your Booking form to us.
3.2 Once we have received your completed Booking form we will send an e-mail to you at the address you have given on the Booking form. Our e-mail will include a booking reference which you need to quote if you want to contact us about your Booking. The Booking will be completed when we send that e-mail. You will not be charged for this e-mail. It is your responsibility to ensure you provide us with a valid e-mail address to which you have access. We cannot be held responsible should you not receive our confirmation for any reason.
3.3 Please check straight away that the information given on the Booking acknowledgement either pursuant to condition 3.2 or condition 3.3 is correct. Let us know immediately if it is not. Our contact details are set out below.
3.4. The Booking is personal to the person making it. It cannot be transferred to any other person.
If you book online, we may send e-mails to you that are relevant to your Booking. We may also send to you details of future car parking offers. If you do not want to receive such e-mails, please tell us be e-mailing us at

4. Change to the Booking Period

4.1 No refund will be made if your stay is shorter than the Booking Period. If you arrive early or leave late so your Vehicle is parked in a Car Park on days outside the Booking Period, you will be charged for those extra days at the rate specified on the Tariff Board applicable to the Car Park in which you have parked your Vehicle. This will be the case even if your total stay is no longer than the Booking Period. Please note that the rate that you are charged for this extra stay will be the rate that would have been charged for it had you not pre-booked. In the case of the Long Stay Car Park, additional days stayed in excess of the Booking Period will be charged at the current Long Stay gate tariff for those additional days.

5. Booking Spaces for Persons with Reduced Mobility (PRM)

5.1 Our Car Parks have PRM spaces for use by blue badge holders, but unfortunately we cannot accept bookings specifically for these spaces. If you have any particular requirements, please contact a member of staff on arrival. There is a help button and assistance contact number at the entrance to every Car Park.

6. Cancelling or Amending a Booking

Flexible Bookings

6.1 If your Booking is a Flexible Booking you may cancel your Booking, for any reason, at any time up to the start of the Booking Period. If you cancel less than 48 hours before the start of the day you are due to arrive at a Car Park, we will charge an administration fee. In all other cases you will receive a full refund of the price you paid for the Flexible Booking. However, we will not refund the Booking Fee.

Cancellation or Amendment online:

You can cancel or amend your Flexible Booking on line at www.belfastcityairport.com by clicking on “Manage My Booking”.

6.2 You will be charged in full for your Flexible Booking if you:
6.2.1 do not cancel your Booking before the start of the Booking Period (though cancellation will be subject to the administration fee referred to in Condition 7.1);
6.2.2 arrive at the Car Park later than the start of the Booking Period; or
6.2.3 leave the Car Park before the end of the Booking Period.

Charges for Cancellation or Amendment of or to Flexible Bookings

7. Charges for cancellation of or amendment to Flexible Bookings are set out in the Booking form and will be notified to you before you completed your Booking.

Non-Flexible Bookings

7.1 If your Booking is a Non-Flexible Booking, no refund will be payable if you cancel or amend the Booking for any reason. Nor will we refund the Booking Fee. You must pay for parking and all Booking Fees in full.
7.2 You will be charged in full for your Non-Flexible Booking if you:
7.2.1 arrive at the Car Park later than the start of the Booking Period;
7.2.2 leave the Car Park before the end of the Booking Period; or
7.2.3 do not use the Car Park for any reason.

8. Prices and How to Pay

8.1 The price that you are quoted includes VAT and is fixed when you make your Booking.
8.2 You can pay for your Booking by using any of the credit or debit cards that we accept. Details are shown on the Booking Form. We may charge for the use of credit or debit cards, and the charge may vary according to which card you use. We do not accept payment by cash or cheque.

9. What to do on Arrival

9.1 When you arrive at any Car Park, Automatic Number Plate Recognition (ANPR) cameras will read your Vehicle registration plate and recognise your Booking and automatically issue you a ticket. When you leave the Car Park, you must insert the same ticket at the exit barrier. You must ensure you use the same Vehicle to enter the Car Park as stated in your Booking. If this is not possible for any reason, please contact us at least 48 hours before your arrival to amend your details, or use the online “manage my booking” facility.
9.2 Our ANPR cameras may not be able to read your Vehicle number plate if it has been altered, personalised or is non-standard in any respect. In such circumstances, please press the intercom button on the entry barrier and you will be given assistance.  We cannot be responsible for any delays caused as a result of this.

All Car Parks

9.3 Please ensure you follow the instructions on your Booking confirmation carefully. Your Booking is valid only for the Car Park for which you have paid. If you enter a different Car Park from the one you have booked, or you enter the Car Park using a different Vehicle from that stated on your Booking you will incur a charge for your length of stay in that Car Park at the rate specified on the relevant Tariff Board. In this case, we will not refund the cost of your original Booking or the Booking Fee.

10. Vehicles Permitted in our Car Parks

10.1 We only accept Bookings for cars and small vans (in both cases without trailers). You are not entitled to a refund if we refuse entry into a Car Park because your Vehicle exceeds the size limits we impose. Please contact us before you make your Booking (our contact details are below) if you wish to check whether your Vehicle will be accepted.
10.2 For larger Vehicles, or Vehicles with trailers, you should contact us directly for a quote before you make your Booking. Our contact details are below.
10.3 If you park a Vehicle larger than a car or small van, or a Vehicle with a trailer, in a Car Park without our prior approval, you will incur an additional charge. This additional charge will be the charge for parking an additional Vehicle(s) in the additional space(s) that your Vehicle occupies for the duration of your stay at the rate specified on the Tariff Board. This additional charge must be paid before you exit the Car Park. In order to recover this charge an envelope will be placed on your windscreen containing your additional parking ticket. You must insert this ticket at any paystation and pay the sum demanded. Until you do this you will not be permitted to leave the Car Park.
10.4 When you book you may be required to specify the make, type, and registration number of the Vehicle to which the Booking relates. You may change these details at any time before you arrive at the Car Park.

11. Our Responsibility to You

11.1 Once you have booked and we have received payment for that Booking, you are entitled to park the designated Vehicle in your selected Car Park. Your Vehicle will be subject to the Conditions of Parking.
11.2 In exceptional circumstances we may not be able to accommodate you in your chosen Car Park. If this happens we will upgrade you to a more expensive Car Park if we can at no additional charge. If we cannot do this and you have to park in a less expensive Car Park, we will refund the difference in price to you.
11.3 On very rare occasions we may not be able to accommodate you at all. If this happens, we will let you know as soon as possible and we will try and make alternative arrangements for you, though we cannot guarantee to find you a parking space. In this event we will give you a full refund (including a refund of the Booking Fee), but that will be the full extent of our liability to you in these circumstances.
11.4 We do not accept liability if we cannot honour your Booking or if you are unable to use a Car Park due to an event beyond our reasonable control. A non-exhaustive list of such events is set out in condition 11.5. In such circumstances, you are not entitled to a refund or to make any other change to your Booking. Condition 7 will apply if you wish to cancel or amend your Booking.
11.5 Events referred to in condition 11.4 include (but are not limited to) war or threat of war, riots, civil strife, terrorist threats or activity, industrial disputes, natural and nuclear disaster, fire, adverse weather conditions, volcanic ash cloud, government regulations, closure or congestion of roads or airports, and/or cancellation or changes of schedules by airlines.

12. Check in Time

12.1 It is your responsibility to ensure that you leave enough time to get from your Vehicle to check-in within the time limits required by your airline.
12.2 Under no circumstances do we accept liability to you if you miss your flight, even if the delay is due to traffic congestion within or near to the Airport.

13. Comments and Complaints

13.1 Any comments - good or bad - relating to the booking procedure should be made in writing to us at our address below or by e-mail to If you feel the need to complain, please give us as much information as possible. This will make it easier for us to deal with your complaint. For complaints please contact us via the “contact us” section of our website at http://www.belfastcityairport.com/contactus.
13.2 We will try and answer all complaints within 5 working days. If we cannot, we will tell you when we expect to be able to do so. If you need to make a complaint, please do so as quickly as possible as the longer you leave it the more difficult it may be for us to check what happened.

14. How to Contact Us

Via Website: http://www.belfastcityairport.com/contactus.

By Telephone:

02890 939093

In Writing:

Car Park Administration, George Best Belfast City Airport, Belfast BT3 9JH

Conditions of Parking

THESE ARE THE TERMS ON WHICH YOU AGREE TO USE OUR CAR PARKS. IT IS IMPORTANT THAT YOU READ THEM AND UNDERSTAND THEM. THEY EXPLAIN YOUR RIGHTS AND OBLIGATIONS. THEY ALSO CONTAIN DETAILS OF MATTERS FOR WHICH WE DO NOT ACCEPT RESPONSIBILITY.
THE CONDITIONS OF PARKING APPLY TO ALL BOOKINGS TO USE OUR CAR PARKS WHETHER BOOKED DIRECT WITH US OR VIA ANY THIRD PARTY.

1. Definitions

1.1 “Airport “ means Belfast City Airport.
1.2 “Airport Byelaws” means our current byelaws from time to time.
1.3 “Booking and Payment Terms” means the terms of booking subject to which Car Park bookings are made.
1.4 “Car Parks” means the car parks controlled by us. It also includes, where the context allows, the approaches to and exit roads from the Car Parks. “Car Park” shall be interpreted accordingly.
1.5 “Conditions of Parking” means the conditions of parking set out below.
1.6 “Tariff Board” means any board or notice at the Car Park displaying the charges to be paid for parking.
1.7 “Vehicle” means any vehicle which is parked in a Car Park and includes any mechanical device on wheels or tracks, its equipment and accessories.
1.8 “We, us, our” means Belfast City Airport Limited.
1.9 “Your, you” means any person who uses the Car Park for the parking of a Vehicle.
The headings are for information only and do not affect the interpretation of these Conditions of Parking.

2. The Agreement between you and us

2.1 These Conditions of Parking apply to your use of a Car Park.
2.2 We intend relying on these Conditions of Parking. If there is anything you do not understand or do not agree with please discuss this with us before you enter the Car Park or leave your Vehicle with us.
2.3 Our employees or authorised agents are not permitted to make any representations unless these are confirmed in writing. If we agree changes please ask us to confirm them in writing. We can then avoid problems over what has been agreed between us.
2.4 Nothing in these Conditions of Parking affect your statutory rights.
2.5 If you have agreed on-line to park your Vehicle in a Car Park a binding agreement will exist between you and us after you have transmitted a completed booking form to us and we have sent our e-mail acknowledgement to you in accordance with Condition 3 of our Booking and Payment Terms.
2.6 In all other cases a binding agreement will exist between you and us when you take your parking ticket on entry to a Car Park. By taking a parking ticket you are deemed to have agreed with these Conditions of Parking.

3. Charges

3.1 The sums we charge for parking in the Car Parks will be displayed on the Tariff Board and can be altered at any time at our discretion. Any changes will not affect you if you have already booked or taken a car parking ticket on entry to the Car Park.
3.2 If you have not prepaid when you booked you can pay at any of the Pay Machines situated in the terminal or in the short stay Car Park. Please ensure you pay immediately before you collect your Vehicle. You must leave the Car Park within 10 minutes of making payment or otherwise you will be required to pay for any additional stay at the rate specified on the Tariff Board applicable to the Car Park in which your Vehicle is located.
3.3 In the event of any Pay Machine failure, you are responsible for finding a Pay Machine that works. We also reserve the right to collect the charges for parking at the exit of the Car Park as Vehicles leave.

4. Tickets

4.1 The ticket issued is valid only for the Vehicle in respect of which it is issued. Your ticket does not entitle you to use any particular space in the Car Park or to priority over other customers.
4.2 All tickets are our property.
4.3 Keep your ticket with you when you leave your Vehicle. If you lose your ticket you will be charged at the rate specified on the Tariff Board for the full length of your stay.
4.4 If you are permitted to pay by credit/debit card, the cards which we will accept will be exhibited on the relevant Tariff Board and/or on the Pay Machine. We will debit against your card the tariff charge appropriate for your stay at the Car Park (or at the rate specified on the Tariff Board if you lose your ticket) together with the credit card surcharge specified on the Tariff Board.

5. Safety in the Car Park

5.1 You must drive and park carefully and with due care and attention at all times.
5.2 You are responsible for the safety of your passengers, particularly children. You must not allow them to be put in danger, or where they could cause an accident. In particular, children must not play in the Car Park and must not be left unaccompanied.
5.3 You should always be aware of other Vehicles in motion.
5.4 You must comply with all directions and signs from time to time posted in the Car Park and all instructions or requests given or made from time to time by any of our employees or agents for regulating traffic and controlling the positioning of Vehicles within the Car Park.
5.5 You must ensure that animals are kept secured on a lead when outside your Vehicle.
5.6 You are responsible for any damage or injury you cause whilst driving or parking your Vehicle. We will use all information available to us, including but not limited to ANPR data, CCTV and booking records, to investigate incidents. If requested, we will supply our records and information to the police or insurance companies.

6. Securing Your Vehicle

Before leaving your Vehicle in any of our Car Parks, you must ensure that:

6.1 your Vehicle is securely locked;
6.2 all the windows of your Vehicle and any sunroof are securely locked;
6.3 your handbrake is fully engaged and your Vehicle left in gear (or, if it is an automatic, left in “Park” mode);
6.4 no person or animal is left in your Vehicle;
6.5 no possessions or valuables are left in the Vehicle

7. Moving and Relocation of Vehicles

THIS CONDITION APPLIES TO ALL VEHICLES.

7.1 We reserve the right to move your Vehicle within the Car Park by driving or otherwise to such extent as we think in our discretion may be reasonably necessary to avoid obstruction.
7.2 We also reserve the right where the Car Park has to be closed either permanently or temporarily in whole or in part or has to be evacuated in cases of emergency or otherwise to remove any Vehicle at any time to any other location as we reasonably deem appropriate.
7.3 To the extent that it may be necessary to do so in the exercise of the rights given to us in these Conditions of Parking, we, our employees servants or agents have the right to drive or otherwise take any Vehicle out of the Car Park (including on to the public highway) or tow it away.
7.4 We reserve the right to enter a Vehicle (and to use force if necessary) in such a manner as we think necessary without being liable for damage caused to facilitate the exercise of the rights given to us in these Conditions of Parking or to abate any nuisance caused by your Vehicle.
7.5 We reserve the right to move or tow away your Vehicle, without notice, if it is parked in any roadway or on any other non-designated parking area. If we do so, we will charge you for the removal.
7.6 It is your responsibility to ensure your Vehicle is both serviceable and roadworthy when entering any of our Car Parks and it is an express condition of our agreement with you that it is serviceable and roadworthy. If we are unable to start your Vehicle for any reason we reserve the right to “jump-start” your Vehicle to enable us to exercise our rights in this Condition 7. We will use reasonable care when we do this though we will not be responsible for any damage caused by jump-starting your Vehicle unless proved to be caused by our negligence.

8. Abandoned Vehicles

8.1 We recommend that you tell one of our staff, when you arrive at the Car Park, if you intend to leave your Vehicle in the Car Park for longer than 28 days. Unless you tell us this, or you have pre-booked for longer than 28 days we will be entitled to assume that your Vehicle has been abandoned.
8.2 Abandoned Vehicles will be disposed of in accordance with Airport Byelaws.

9. What should you do in the case of damage to or theft of from your Vehicle

IMPORTANT: YOU MUST FAMILIARISE YOURSELF WITH THE PROVISIONS OF CONDITION 9 AS FAILURE TO OBSERVE THE REQUIREMENTS OF CONDITION 9 STRICTLY WILL AFFECT YOUR RIGHT OF RECOVERY AGAINST US (IF ANY). PLEASE ALSO FAMILIARISE YOURSELF WITH THE PROVISIONS OF CONDITION 11.

Possessions/Valuables

9.1 You must not leave any possessions or valuables in your Vehicle whilst it is parked in our Car Parks.

Theft from or Damage to your Vehicle

9.2 You must examine your Vehicle before you leave the Car Park. You must do this irrespective of the time you collect your Vehicle or the weather conditions at the time. We will not be liable in any circumstances where you draw to our attention to any damage to your Vehicle after you leave the Car Park which would have been apparent from any inspection.
9.3 If your Vehicle is damaged or stolen whilst it is in a Car Park you must:-
9.3.1 immediately, and before leaving the Car Park, inform a member of our staff. Reports must be made at the Customer Information Point inside the Terminal Building;
9.3.2 (in the case of theft) immediately inform the Police; and
9.3.3 notify your insurer promptly.
9.4 When you report any incident to us in accordance with condition 9.2 we will complete an incident form which you will be asked to sign. Please read the form carefully and ensure details of all visible damage to your Vehicle is recorded accurately. You will be given a copy of the Incident Report Form which you should keep safe. You will be required to quote the reference number on the Incident Report Form if you wish to submit a claim under condition 9.5 below.
9.5 If you believe you have a claim against us for any reason and whether or not you have an Incident Report Form, you must ensure that no later than 7 days after you take your Vehicle from the Car Park you write to us at our address stated below telling us exactly what happened, and what you are claiming. If you noticed the damage before leaving the Car Park and completed an Incident Report Form you should quote the reference number on the Form. If you delay in submitting any claim, it may be impossible for us to establish exactly what happened or who (if anyone) is to blame. In the circumstances we will have no liability for damage to your Vehicle if you submit any claim more than 7 days after you take your Vehicle from the Car Park.

10. Damage to other vehicles or property within the Car Park

10.1 Should you damage another Vehicle or any part of a Car Park you must report the matter immediately to a member of our staff and give him or her the registration numbers of any Vehicles involved together with your full name and address and the name and address of your insurance company together with your policy number. In doing so, for the purposes of the Data Protection Act 1998 and any other relevant law you authorise us to pass this information on to the owner or driver of any other Vehicle involved.
10.2 You may be required to make good to our reasonable satisfaction any damage caused to the Car Park or to pay to us on demand the cost incurred by us in making good this damage.

11. Our liability for loss or damage to Property

11.1 We cannot guarantee the security of our Car Parks or that Vehicle will not be damaged as members of the public have access to them at all times. We do not guarantee to you that security measures that we have in place, for example CCTV or patrols, will be working at all times or, even if they are working that they will be effective in preventing loss, damage, or theft or in identifying who might be to blame.
11.2 Neither we nor our employees servants or agents accept liability for any loss or theft of or from any Vehicle or any damage caused to a Vehicle, unless caused by the negligence, wilful act or default or breach of statutory duty by us or our employees servants or agents.
11.3 For the avoidance of doubt we will not be liable for any loss or damage:
11.3.1 to your Vehicle or anything in it resulting from your failure to comply with any of these Conditions of Parking;
11.3.2 to your Vehicle if you have failed to comply strictly with the provisions of condition 9;
11.3.3 occurring as the result of wear and tear or ageing of any Vehicle;
11.3.4 occurring as a result of your Vehicle being unserviceable or otherwise unroadworthy at the time you enter the Car Park;
11.3.5 which cannot be proven to have occurred as a direct result of the negligence of our employees servants or agents; or
11.3.6 resulting from exceptional weather events or natural disasters or any other circumstances beyond our reasonable control.

12. Our liabilities for death or person injury

Neither we nor our employees servants and agents accept liability for the death of or personal injury sustained by you unless it is caused by the negligence, wilful act or default or breach of statutory duty of us or our employees servants or agents.

13. Where you can and cannot park

13.1 Unless specifically requested to do so by us or our employees, servants or agents you should not under any circumstances:-

• park in a no parking area;
• park a double yellow or double red line;
• park other than in a designated parking bay;
• park in a time restricted waiting area for any longer than the allowed time;
• park in a bay reserved for persons with reduced mobility unless you are entitled to do so and without displaying the required ticket;
• park across two parking bays; or
• park in a space that is marked as “reserved” without authorisation.

13.2 Unless directed to do so by a member of our staff, if you park in a space taking up more than one parking bay, you will be liable for the additional cost of any space(s) used, at the rate specified on the Tariff Board for the Car Park. This sum will be charged to the debit or credit card used by you to make your booking.
13.3 If you park without authorisation in any area of a Car Park which is cordoned off, we reserve the right to move your Vehicle and you may be liable for any associated removal costs.

14. Prohibited activities

14.1 No vehicle shall be towed into the Car Park or enter otherwise than under its own mechanical power and no work or repairs or maintenance to or washing of or cleaning of Vehicles by you or anyone on your behalf shall be done in the Car Park.
14.2 No activity in connection with the selling, hiring or other disposal of the Vehicle shall be carried out in the Car Park.
14.3 No commercial activity shall be conducted from any Vehicle or otherwise within the Car Park.
14.4 No Vehicle shall obstruct any access or circulation area within the Car Park.
14.5 No person shall do anything in the use of the Car Park that may be a nuisance or inconvenience us or any other user of the Car Park.
14.6 No Vehicle shall cause any unnecessary noise, vibration or exhaust fumes within the Car Park.
14.7 No person shall do any act or thing which may render valid or void any policy of insurance effected in respect of the Car Park.
14.8 No person shall park in spaces designated as being reserved unless entitled to do so.
14.9 No person shall deposit any rubbish, litter or refuse of any kind in the Car Park, other than in proper receptacles.
14.10 No person shall pour or transfer fuel, oil or lubricant into or out of any Vehicle.

15. ANPR

15.1 Should you tamper, or attempt to tamper, with your Vehicle registration plates to avoid paying the correct fee; or
15.1.1 interfere, or attempt to interfere, with ANPR equipment to avoid paying the correct fee; or
15.1.2 exploit, or attempt to exploit any other element of the ANPR system to avoid paying all or part of the appropriate fee, whether successfully or otherwise;
we reserve the right to prohibit you from using any of our Car Parks in future. We will also report any attempts to avoid paying the correct fee to the police and recover all money due to us.
15.2 We reserve the right to refuse exit from the Car Park of any Vehicle until payment of the appropriate fee has been made in full for the stay in the Car Park.

16. Vehicle size

16.1 You are required to observe all reasonable restrictions as shall from time to time be made by us in respect of the height length or width of vehicles to be parked in or allowed access to the Car Parks.
16.2 It is your responsibility to ensure that your Vehicle satisfies any Vehicle size restrictions imposed in relation to the Car Park. No refund will be given under any circumstances if your Vehicle does not comply with any Vehicle size restrictions and you are required to leave the Car Park.

17. What happens if you breach these Conditions

17.1 If you breach these Conditions of Parking or any of them we reserve the right to require you to leave the Car Park immediately. In these circumstances you will be required to pay for your stay in the Car Park. If you have pre-booked you will not be entitled to any refund for your booking. We also reserve the right to prohibit you from entering any of our Car Parks in the future.
17.2 We reserve the right to prohibit entry into any Car Park if, in our reasonable discretion, we believe entry will or is likely to result in a breach of these Conditions of Parking.

18. Courtesy Vehicle Jump-start service

18.1 To assist you in the event of difficulty starting your Vehicle when leaving the Car Park, we operate a courtesy Vehicle jump-start service.
18.2 By requesting this service, you agree to a member of the Car Park Team attempting to jump-start your Vehicle.
18.3 This service is provided entirely at our discretion and solely at your risk. We do not guarantee that we will be able to start your Vehicle and we do not undertake any repairs to your Vehicle.
18.4 We do not accept any liability for any damage caused or alleged to be caused over your Vehicle as a result of our attempt(s) to jump-start your Vehicle even if such damage is alleged to be caused by our negligence. Nothing in this disclaimer is intended to restrict or exclude liability for death or personal injury caused by our negligence.
18.5 We reserve the right to refuse to provide this service if we believe doing so may result in damage to your Vehicle or for any other reason