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Car Parking - Booking & Payment

  • 1. Introduction

    1.1 These are the terms and conditions upon which we accept bookings online to park at our Car Parks. It is important that you read them and understand them before completing your Booking.

    1.2 Our Conditions of Parking also apply and form part of the same contract that is created by a Booking. These are set out below. Again please read them and understand them before completing your Booking.

    1.3 When reading these Booking and Payment Terms the following words or phrases have the following meanings: -

    “Booking” means any booking for the parking of a Vehicle in a Car Park. “Booking” includes both a Flexible Booking and a Non-Flexible Booking.

    “Booking Fee” means the total charges made for making a Booking. Depending on how you book the Booking Fee may consist of any other fees or charges notified to you before you confirm your Booking. The Booking Fee is separate from, and in addition to, the price you pay for parking.

    “Booking and Payment Terms” means these booking and payment terms.

    “Booking Period” means the period commencing on the date and time you specify as your date of entry to the Car Park, and ending on the date and time that you specify for leaving it in each case at the time your Booking is made or pursuant to a Permissible Amendment.

    “Car Parks” means the car parks controlled by us and “Car Park” means any one of them.

    “Conditions of Parking” means the conditions of parking published on our website www.belfastcityairport.com

    “Tariff Board” means any board or notice at a Car Park displaying the charges to be paid for parking.

    “Flexible Booking” means a Booking which can be cancelled in accordance with our cancellation policy at condition 7.

    “Non-Flexible Booking” means a Booking which cannot be cancelled or amended save for Permissible Amendments.

    “Permissible Amendments” means only amendments to:-

    • time of entry but only on the Booking commencement date;
    • vehicle registration details;
    • flight details; and/or
    • driver details.

    “Vehicle” means any vehicle which is parked in a Car Park and includes any mechanical device on wheels or tracks, its equipment and accessories.

    “We, us, our” means Belfast City Airport Limited.

    “You, your” means any person who makes a Booking or (where the context allows) uses a Car Park for the parking of a Vehicle.

    1.4 The headings are for information only and do not affect the interpretation of these Booking and Payment Terms.

    1.5 These Booking and Payment Terms and any Booking resulting from them are subject to Northern Irish law.

  • 2. The Agreement between you and us

    2.1 These Booking and Payment Terms apply to your Booking. So do the Conditions of Parking.

    2.2 We intend relying on both these Booking and Payment Terms and the Conditions of Parking. If there is anything you do not understand or do not agree with, please discuss this with us before you make your Booking.

    2.3 Our employees or authorised agents are not permitted to make any representations unless these are confirmed in writing. If we agree changes, please ask us to confirm them in writing. We can then avoid problems over what has been agreed between us.

    2.4 Nothing in these Booking and Payment Terms or the Conditions of Parking affect your statutory rights.

    2.5 If you book online a binding agreement will exist between you and us after you have transmitted a completed Booking form to us, and we have sent our e-mail acknowledgement to you in accordance with condition 3 below.

  • 3. How to Book Online

    3.1 If you wish to park your Vehicle in one of our Car Parks and wish to book online please complete and send your Booking form to us.

    3.2 Once we have received your completed Booking form, we will send an e-mail to you at the address you have given on the Booking form. Our e-mail will include a booking reference which you need to quote if you want to contact us about your Booking. The Booking will be completed when we send that e-mail. You will not be charged for this e-mail. It is your responsibility to ensure you provide us with a valid e-mail address to which you have access. We cannot be held responsible should you not receive our confirmation for any reason.

    3.3 Please check straight away that the information given on the Booking acknowledgement either pursuant to condition 3.2 or condition 3.3 is correct. Let us know immediately if it is not. Our contact details are set out below.

    3.4. The Booking is personal to the person making it. It cannot be transferred to any other person.
    If you book online, we may send e-mails to you that are relevant to your Booking. We may also send to you details of future car parking offers. If you do not want to receive such e-mails, please tell us be e-mailing us at

    3.5. The Booking is personal to the person making it. It cannot be transferred to any other person.

  • 4. Change to the Booking Period

    4.1 No refund will be made if your stay is shorter than the Booking Period. If you arrive early or leave late so your Vehicle is parked in a Car Park on days outside the Booking Period, you will be charged for those extra days at the rate specified on the Tariff Board applicable to the Car Park in which you have parked your Vehicle. This will be the case even if your total stay is no longer than the Booking Period. Please note that the rate that you are charged for this extra stay will be the rate that would have been charged for it had you not pre-booked. In the case of the Long Stay Car Park, additional days stayed in excess of the Booking Period will be charged at the current Long Stay gate tariff for those additional days.

  • 5. Booking Spaces for Persons with Reduced Mobility (PRM)

    5.1 Our Short Stay Car Park have PRM spaces for use by blue badge holders, but unfortunately, we cannot accept bookings specifically for these spaces. If you have any particular requirements, please contact a member of staff on arrival. There is a help button and assistance contact number at the entrance to every Car Park.

    5.2 All vehicles parked in a PRM space must display a valid blue badge or a copy (e.g. Photocopy) of a valid blue badge clearly in the windscreen.

  • 6. Cancelling or Amending a Booking - Flexible Bookings

    6.1 If your Booking is a Flexible Booking you may cancel your Booking, for any reason, at any time up to the start of the Booking Period. In all cases you will receive a full refund of the price you paid for the Flexible Booking. We will apply an administration fee of £5.00 for cancellation of or amendment to Bookings if the date we receive your request is after the commencement of the Booking Period. This can apply to all types of Bookings.

    Cancellation or Amendment online:

    You can cancel or amend your Flexible Booking online at https://parking.belfastcityairport.com by clicking on “Manage My Booking”.

    6.2 You will be charged in full for your Flexible Booking if you:

    6.2.1 do not cancel your Booking before the start of the Booking Period (though cancellation will be subject to the administration fee referred to in Condition 6.1;

    6.2.2 arrive at the Car Park later than the start of the Booking Period; or

    6.2.3 leave the Car Park before the end of the Booking Period.

  • 7. Cancelling or Amending a Booking - Non-Flexible Bookings

    All Non-Flexible products will be clearly noted and shown before you purchase online

    7.1 If your Booking is a Non-Flexible product, no refund will be payable if you cancel or amend the Booking for any reason. Nor will we refund the Booking Fee. You must pay for parking and all Booking Fees in full.

    7.2 You will be charged in full for your Non-Flexible Booking if you:

    7.2.1 arrive at the Car Park later than the start of the Booking Period;

    7.2.2 leave the Car Park before the end of the Booking Period; or

    7.2.3 do not use the Car Park for any reason.

  • 8. Prices and How to Pay Online

    8.1 The price that you are quoted is in pounds sterling (GBP) and includes VAT and is fixed when you make your Booking.

    8.2 You can pay for your Booking by using any of the credit or debit cards that we accept. Details are shown on the Booking Form. We do not accept payment by cash or cheque.

    8.3 Car parks are priced per 24-hour period or part thereof. Prices are subject to change. Quotes are valid at the time of booking only. The number of “days” (24-hour periods) charged for when you pre-book is calculated on the basis of the times you select when making your booking. However, if your actual entry and exit time changes from that specified in your booking and as a result your actual time in the car park runs into another 24-hour period over and above that booked, you will be liable for an additional day’s charge at the drive-up tariff. This is set out at the entrance to the car park, and this amount must be settled before you leave the car park. Please note that this applies irrespective of the reason why you are late back into the car park unless your delayed return is caused by the negligence of the Airport.

  • 9. What to do on Arrival

    9.1 When you arrive at any Car Park, Automatic Number Plate Recognition (ANPR) cameras will read your Vehicle registration plate and recognise your Booking and automatically issue you a ticket. When you leave the Car Park, you must insert the same ticket at the exit barrier. You must ensure you use the same Vehicle to enter the Car Park as stated in your Booking. If this is not possible for any reason, please contact us at least 48 hours before your arrival to amend your details or use the online “manage my booking” facility.

    9.2 Our ANPR cameras may not be able to read your Vehicle number plate if it has been altered, personalised or is non-standard in any respect. In such circumstances, please press the intercom button on the entry barrier and you will be given assistance.  We cannot be responsible for any delays caused as a result of this.

    All Car Parks

    9.3 Please ensure you follow the instructions on your Booking confirmation carefully. Your Booking is valid only for the Car Park for which you have paid. If you enter a different Car Park from the one you have booked, or you enter the Car Park using a different Vehicle from that stated on your Booking you will incur a charge for your length of stay in that Car Park at the rate specified on the relevant Tariff Board. In this case, we will not refund the cost of your original Booking or the Booking Fee.

  • 10. Vehicles Permitted in our Car Parks

    10.1 We only accept Bookings for cars and small vans (in both cases without trailers). You are not entitled to a refund if we refuse entry into a Car Park because your Vehicle exceeds the size limits we impose. Please contact us before you make your Booking (our contact details are below) if you wish to check whether your Vehicle will be accepted.

    10.2 For larger Vehicles, or Vehicles with trailers, you should contact us directly for a quote before you make your Booking. Our contact details are below.

    10.3 If you park a Vehicle larger than a car or small van, or a Vehicle with a trailer, in a Car Park without our prior approval, you will incur an additional charge. This additional charge will be the charge for parking an additional Vehicle(s) in the additional space(s) that your Vehicle occupies for the duration of your stay at the rate specified on the Tariff Board. This additional charge must be paid before you exit the Car Park. In order to recover this charge an envelope will be placed on your windscreen containing your additional parking ticket. You must insert this ticket at any pay station and pay the sum demanded. Until you do this you will not be permitted to leave the Car Park.

    10.4 When you book you may be required to specify the make, type, and registration number of the Vehicle to which the Booking relates. You may change these details at any time before you arrive at the Car Park.

  • 11. Our Responsibility to You

    11.1 Once you have booked and we have received payment for that Booking, you are entitled to park the designated Vehicle in your selected Car Park. Your Vehicle will be subject to the Conditions of Parking.

    11.2 In exceptional circumstances we may not be able to accommodate you in your chosen Car Park. If this happens, we will upgrade you to a more expensive Car Park if we can at no additional charge. If we cannot do this and you have to park in a less expensive Car Park, we will refund the difference in price to you.

    11.3 On very rare occasions we may not be able to accommodate you at all. If this happens, we will let you know as soon as possible and we will try and make alternative arrangements for you, though we cannot guarantee to find you a parking space. In this event we will give you a full refund (including a refund of the Booking Fee), but that will be the full extent of our liability to you in these circumstances.

    11.4 We do not accept liability if we cannot honour your Booking or if you are unable to use a Car Park due to an event beyond our reasonable control. A non-exhaustive list of such events is set out in condition 11.5. In such circumstances, you are not entitled to a refund or to make any other change to your Booking. Condition 7 will apply if you wish to cancel or amend your Booking.

    11.5 Events referred to in condition 11.4 include (but are not limited to) war or threat of war, riots, civil strife, terrorist threats or activity, industrial disputes, natural and nuclear disaster, fire, adverse weather conditions, volcanic ash cloud, government regulations, closure or congestion of roads or airports, and/or cancellation or changes of schedules by airlines.

  • 12. Check in Time

    12.1 It is your responsibility to ensure that you leave enough time to get from your Vehicle to check-in within the time limits required by your airline.

    12.2 Under no circumstances do we accept liability to you if you miss your flight, even if the delay is due to traffic congestion within or near to the Airport.

  • 13. Comments and Complaints

    13.1 Any comments - good or bad - relating to the booking procedure should be made in writing to us at our address below or via our online contact us form

    If you feel the need to complain, please give us as much information as possible. This will make it easier for us to deal with your complaint.

    13.2 We will try and answer all complaints within 5 working days. If we cannot, we will tell you when we expect to be able to do so. If you need to make a complaint, please do so as quickly as possible as the longer you leave it the more difficult it may be for us to check what happened.

  • 14. How to Contact Us

    Via Website: www.belfastcityairport.com/contactus.

    In Writing: Car Park Administration, George Best Belfast City Airport, Sydenham Bypass, Belfast BT3 9JH

Car Parking - Conditions of Parking

  • Conditions of Parking

    THESE ARE THE TERMS ON WHICH YOU AGREE TO USE OUR CAR PARKS. IT IS IMPORTANT THAT YOU READ THEM AND UNDERSTAND THEM. THEY EXPLAIN YOUR RIGHTS AND OBLIGATIONS. THEY ALSO CONTAIN DETAILS OF MATTERS FOR WHICH WE DO NOT ACCEPT RESPONSIBILITY.
    THE CONDITIONS OF PARKING APPLY TO ALL BOOKINGS TO USE OUR CAR PARKS WHETHER BOOKED DIRECTLY WITH US OR VIA ANY THIRD PARTY.

  • 1. Definition

    1.1 “Airport “means Belfast City Airport.

    1.2 “Airport Byelaws” means our current byelaws from time to time.

    1.3 “Booking and Payment Terms” means the terms of booking subject to which Car Park bookings are made.

    1.4 “Car Parks” means the car parks controlled by us. It also includes, where the context allows, the approaches to and exit roads from the Car Parks. “Car Park” shall be interpreted accordingly.

    1.5 “Conditions of Parking” means the conditions of parking set out below.

    1.6 “Tariff Board” means any board or notice at the Car Park displaying the charges to be paid for parking.

    1.7 “Vehicle” means any vehicle which is parked in a Car Park and includes any mechanical device on wheels or tracks, its equipment and accessories.

    1.8 “We, us, our” means Belfast City Airport Limited.

    1.9 “Your, you” means any person who uses the Car Park for the parking of a Vehicle.

    1.10 “Price Band” means the price you fee applicable for ascending time period
    The headings are for information only and do not affect the interpretation of these Conditions of Parking.

    1.11 “ANPR” means Automatic number-plate recognition using optical character recognition on images to read vehicle registration plates.

    1.12 “CCTV” means any footage captured by our cameras positioned around the premises.

    1.13 “Data Protection Legislation” means the General Data Protection Regulations or Regulation EU 2016/679 and the Data Protection Act 2018 and any other law relating to the protection of personal data and the privacy of individuals, including where applicable guidance and codes of practice issued by the Information Commissioner

  • 2. The Agreement between you and us

    2.1 These Conditions of Parking apply to your use of a Car Park.

    2.2 We intend relying on these Conditions of Parking. If there is anything you do not understand or do not agree with, please discuss this with us before you enter the Car Park or leave your Vehicle with us.

    2.3 Our employees or authorised agents are not permitted to make any representations unless these are confirmed in writing. If we agree changes, please ask us to confirm them in writing. We can then avoid problems over what has been agreed between us.

    2.4 Nothing in these Conditions of Parking affect your statutory rights.

    2.5 If you have agreed on-line to park your Vehicle in a Car Park a binding agreement will exist between you and us after you have transmitted a completed booking form to us and we have sent our e-mail acknowledgement to you in accordance with Condition 3 of our Booking and Payment Terms.

    2.6 In all other cases a binding agreement will exist between you and us when you take your parking ticket on entry to a Car Park. By taking a parking ticket you are deemed to have agreed with these Conditions of Parking.

  • 3. Charges

    3.1 The sums we charge for parking in the Car Parks will be displayed on the Tariff Board and can be altered at any time at our discretion. Any changes will not affect you if you have already booked or taken a car parking ticket on entry to the Car Park.

    3.2 If you have not prepaid when you booked you can pay at any of the Pay Machines situated in the terminal or in the Short Stay Car Park. Please ensure you pay immediately before you collect your Vehicle. You must leave the Car Park within 10 minutes of making payment or otherwise you will be required to pay for any additional stay at the rate specified on the Tariff Board applicable to the Car Park in which your Vehicle is located.

    3.3 In the event of any Pay Machine failure, you are responsible for finding a Pay Machine that works. We also reserve the right to collect the charges for parking at the exit of the Car Park as Vehicles leave.

  • 4. Tickets

    4.1 The ticket issued is valid only for the Vehicle in respect of which it is issued. Your ticket does not entitle you to use any particular space in the Car Park or to priority over other customers.

    4.2 All tickets are our property.

    4.3 Keep your ticket with you when you leave your Vehicle. If you lose your ticket you will be charged at the rate specified on the Tariff Board for the full length of your stay.

    4.4 If you are permitted to pay by credit/debit card, the cards which we will accept will be exhibited on the relevant Tariff Board and/or on the Pay Machine. We will debit against your card the tariff charge appropriate for your stay at the Car Park (or at the rate specified on the Tariff Board if you lose your ticket) together with the credit card surcharge specified on the Tariff Board.

  • 5. Safety in the Car Park

    5.1 You must drive and park carefully and with due care and attention at all times.

    5.2 You are responsible for the safety of your passengers, particularly children. You must not allow them to be put in danger, or where they could cause an accident. In particular, children must not play in the Car Park and must not be left unaccompanied.

    5.3 You should always be aware of other Vehicles in motion.

    5.4 You must comply with all directions and signs from time to time posted in the Car Park and all instructions or requests given or made from time to time by any of our employees or agents for regulating traffic and controlling the positioning of Vehicles within the Car Park.

    5.5 You must ensure that animals are kept secured on a lead when outside your Vehicle.

    5.6 You are responsible for any damage or injury you cause whilst driving or parking your Vehicle. We will use all information available to us, including but not limited to ANPR data, CCTV and booking records, to investigate incidents. If requested, we will supply our records and information to the police or insurance companies.

  • 6. Securing Your Vehicle

    Before leaving your Vehicle in any of our Car Parks, you must ensure that:

    6.1 your Vehicle is securely locked;

    6.2 all the windows of your Vehicle and any sunroof are securely locked;

    6.3 your handbrake is fully engaged and your Vehicle left in gear (or, if it is an automatic, left in “Park” mode);

    6.4 no person or animal is left in your Vehicle;

    6.5 no possessions or valuables are left in the Vehicle

    6.6 if your Vehicle is fitted with a steering lock, immobiliser, or similar devise, that it is engaged

  • 7. Moving and Relocation of Vehicles

    THIS CONDITION APPLIES TO ALL VEHICLES.

    7.1 We reserve the right to move your Vehicle within the Car Park by driving or otherwise to such extent as we think in our discretion may be reasonably necessary to avoid obstruction.

    7.2 We also reserve the right where the Car Park has to be closed either permanently or temporarily in whole or in part or has to be evacuated in cases of emergency or otherwise to remove any Vehicle at any time to any other location as we reasonably deem appropriate.

    7.3 To the extent that it may be necessary to do so in the exercise of the rights given to us in these Conditions of Parking, we, our employees servants or agents have the right to drive or otherwise take any Vehicle out of the Car Park (including on to the public highway) or tow it away.

    7.4 We reserve the right to enter a Vehicle (and to use force if necessary) in such a manner as we think necessary without being liable for damage caused to facilitate the exercise of the rights given to us in these Conditions of Parking or to abate any nuisance caused by your Vehicle.

    7.5 We reserve the right to move or tow away your Vehicle, without notice, if it is parked in any roadway or on any other non-designated parking area. If we do so, we will charge you for the removal.

    7.6 It is your responsibility to ensure your Vehicle is both serviceable and roadworthy when entering any of our Car Parks and it is an express condition of our agreement with you that it is serviceable and roadworthy. If we are unable to start your Vehicle for any reason, we reserve the right to “jump-start” your Vehicle to enable us to exercise our rights in this Condition 7. We will use reasonable care when we do this though we will not be responsible for any damage caused by jump-starting your Vehicle unless proved to be caused by our negligence.

  • 8. Abandoned Vehicles

    8.1 We recommend that you tell one of our staff, when you arrive at the Car Park, if you intend to leave your Vehicle in the Car Park for longer than 28 days. Unless you tell us this, or you have pre-booked for longer than 28 days we will be entitled to assume that your Vehicle has been abandoned.

    8.2 Abandoned Vehicles will be disposed of in accordance with Airport Byelaws.

  • 9. What should you do in the case of damage to or theft of from your Vehicle

    IMPORTANT: YOU MUST FAMILIARISE YOURSELF WITH THE PROVISIONS OF CONDITION 9 AS FAILURE TO OBSERVE THE REQUIREMENTS OF CONDITION 9 STRICTLY WILL AFFECT YOUR RIGHT OF RECOVERY AGAINST US (IF ANY). PLEASE ALSO FAMILIARISE YOURSELF WITH THE PROVISIONS OF CONDITION 11.

    Possessions/Valuables

    9.1 You must not leave any possessions or valuables in your Vehicle whilst it is parked in our Car Parks.

    Theft from or Damage to your Vehicle

    9.2 You must examine your Vehicle before you leave the Car Park. You must do this irrespective of the time you collect your Vehicle or the weather conditions at the time. We will not be liable in any circumstances where you draw to our attention to any damage to your Vehicle after you leave the Car Park which would have been apparent from any inspection.

    9.3 If your Vehicle is damaged or stolen whilst it is in a Car Park you must: -

    9.3.1 immediately, and before leaving the Car Park, inform a member of our staff. Reports must be made at the Customer Information Point inside the Terminal Building;

    9.3.2 (in the case of theft) immediately inform the Police; and

    9.3.3 notify your insurer promptly.

    9.4 When you report any incident to us in accordance with condition 9.2

    9.5 If you believe you have a claim against us for any reason, you must ensure that no later than 7 days after you take your Vehicle from the Car Park you write to us at our address stated below telling us exactly what happened, and what you are claiming. If you delay in submitting any claim, it may be impossible for us to establish exactly what happened or who (if anyone) is to blame. In the circumstances we will have no liability for damage to your Vehicle if you submit any claim more than 7 days after you take your Vehicle from the Car Park.

  • 10. Damage to other vehicles or property within the Car Park

    10.1 Should you damage another Vehicle or any part of a Car Park you must report the matter immediately to a member of our staff and give him or her the registration numbers of any Vehicles involved together with your full name and address and the name and address of your insurance company together with your policy number. In doing so, for the purposes of the Data Protection Legislation and any other relevant law you authorise us to pass this information on to the owner or driver of any other Vehicle involved.

    10.2 You may be required to make good to our reasonable satisfaction any damage caused to the Car Park or to pay to us on demand the cost incurred by us in making good this damage.

  • 11. Our liability for loss or damage to Property

    11.1 We cannot guarantee the security of our Car Parks or that Vehicle will not be damaged as members of the public have access to them at all times. We do not guarantee to you that security measures that we have in place, for example CCTV or patrols, will be working at all times or, even if they are working that they will be effective in preventing loss, damage, or theft or in identifying who might be to blame.

    11.2 Neither we nor our employees servants or agents accept liability for any loss or theft of or from any Vehicle or any damage caused to a Vehicle, unless caused by the negligence, wilful act or default or breach of statutory duty by us or our employees servants or agents.

    11.3 For the avoidance of doubt we will not be liable for any loss or damage:

    11.3.1 to your Vehicle or anything in it resulting from your failure to comply with any of these Conditions of Parking;

    11.3.2 to your Vehicle if you have failed to comply strictly with the provisions of condition 9;

    11.3.3 occurring as the result of wear and tear or ageing of any Vehicle;

    11.3.4 occurring as a result of your Vehicle being unserviceable or otherwise unroadworthy at the time you enter the Car Park;

    11.3.5 which cannot be proven to have occurred as a direct result of the negligence of our employees servants or agents; or

    11.3.6 resulting from exceptional weather events or natural disasters or any other circumstances beyond our reasonable control.

  • 12. Our liabilities for death or person injury

    Neither we nor our employees, servants and agents accept liability for the death of or personal injury sustained by you unless it is caused by the negligence, wilful act or default or breach of statutory duty of us or our employees, servants, or agents.

  • 13. Where you can and cannot park
    13.1 Unless specifically requested to do so by us or our employees, servants or agents you should not under any circumstances:-
    • park in a no parking area;
    • park a double yellow or double red line;
    • park other than in a designated parking bay;
    • park in a time restricted waiting area for any longer than the allowed time;
    • park in a bay reserved for persons with reduced mobility unless you are entitled to do so and without displaying the required ticket;
    • park across two parking bays; or
    • park in a space that is marked as “reserved” without authorisation.
    13.2 Unless directed to do so by a member of our staff, if you park in a space taking up more than one parking bay, you will be liable for the additional cost of any space(s) used, at the rate specified on the Tariff Board for the Car Park. This sum will be charged to the debit or credit card used by you to make your booking.

    13.3 If you park without authorisation in any area of a Car Park which is cordoned off, we reserve the right to move your Vehicle and you may be liable for any associated removal costs.
  • 14. Prohibited activities

    14.1 No vehicle shall be towed into the Car Park or enter otherwise than under its own mechanical power and no work or repairs or maintenance to or washing of or cleaning of Vehicles by you or anyone on your behalf shall be done in the Car Park.

    14.2 No activity in connection with the selling, hiring or other disposal of the Vehicle shall be carried out in the Car Park.

    14.3 No commercial activity shall be conducted from any Vehicle or otherwise within the Car Park.

    14.4 No Vehicle shall obstruct any access or circulation area within the Car Park.

    14.5 No person shall do anything in the use of the Car Park that may be a nuisance or inconvenience us or any other user of the Car Park.

    14.6 No Vehicle shall cause any unnecessary noise, vibration or exhaust fumes within the Car Park.

    14.7 No person shall do any act or thing which may render valid or void any policy of insurance effected in respect of the Car Park.

    14.8 No person shall park in spaces designated as being reserved unless entitled to do so.

    14.9 No person shall deposit any rubbish, litter or refuse of any kind in the Car Park, other than in proper receptacles.

    14.10 No person shall pour or transfer fuel, oil or lubricant into or out of any Vehicle.

  • 15. ANPR

    15.1 Should you tamper, or attempt to tamper, with your Vehicle registration plates to avoid paying the correct fee; or

    15.1.1 interfere, or attempt to interfere, with ANPR equipment to avoid paying the correct fee; or

    15.1.2 exploit or attempt to exploit any other element of the ANPR system to avoid paying all or part of the appropriate fee, whether successfully or otherwise;
    we reserve the right to prohibit you from using any of our Car Parks in future. We will also report any attempts to avoid paying the correct fee to the police and recover all money due to us.

    15.2 We reserve the right to refuse exit from the Car Park of any Vehicle until payment of the appropriate fee has been made in full for the stay in the Car Park.

  • 16. Vehicle size

    16.1 You are required to observe all reasonable restrictions as shall from time to time be made by us in respect of the height length or width of vehicles to be parked in or allowed access to the Car Parks.

    16.2 It is your responsibility to ensure that your Vehicle satisfies any Vehicle size restrictions imposed in relation to the Car Park. No refund will be given under any circumstances if your Vehicle does not comply with any Vehicle size restrictions and you are required to leave the Car Park.

  • 17. What happens if you breach these Conditions

    17.1 If you breach these Conditions of Parking, we reserve the right to require you to leave the Car Park immediately. In these circumstances you will be required to pay for your stay in the Car Park. If you have pre-booked, you will not be entitled to any refund for your booking. We also reserve the right to prohibit you from entering any of our Car Parks in the future.

    17.2 We reserve the right to prohibit entry into any Car Park if, in our reasonable discretion, we believe entry will or is likely to result in a breach of these Conditions of Parking.

  • 18. Courtesy Vehicle Jump-start Service

    18.1 To assist you in the event of difficulty starting your Vehicle when leaving the Car Park, we operate a courtesy Vehicle jump-start service.

    18.2 By requesting this service, you agree to a member of the Car Park Team attempting to jump-start your Vehicle.

    18.3 This service is provided entirely at our discretion and solely at your risk. We do not guarantee that we will be able to start your Vehicle and we do not undertake any repairs to your Vehicle.

    18.4 We do not accept any liability for any damage caused or alleged to be caused over your Vehicle as a result of our attempt(s) to jump-start your Vehicle even if such damage is alleged to be caused by our negligence. Nothing in this disclaimer is intended to restrict or exclude liability for death or personal injury caused by our negligence.

    18.5 We reserve the right to refuse to provide this service if we believe doing so may result in damage to your Vehicle or for any other reason

    18.6 If you do not want us to attempt to jump-start your Vehicle or if our attempt(s) is/are unsuccessful, we will assist you in contacting a motoring organisation or breakdown service. However, you will be liable for the costs of any such callout.

  • 19. Your personal data

    19.1 Generally we do not transfer your data outside of the UK. If you use our car park, we will share your data with our service provider ADVAM (UK) Limited who act as our data processor and this may involve a transfer your data outside the European Economic Area (EEA).

    We use specific contractual clauses designed to cause ADVAM (UK) Limited to respect the confidentiality of your personal data and use it only in connection with providing their services to us and in compliance with applicable data privacy laws.

    Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

    • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data; or
    • Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in the UK.

    19.2 Personal data includes, and is not limited to, your contact, financial, individual usage, and marketing details.

    19.3 For further information on how we process your Personal Data, please refer to GBBCA’s Privacy Policy

    19.4 For further details on car parking and data processing, please email us on: dpo@bca.aero

Pick Up and Drop Off (“PUDO”)

  • Conditions of Pick Up and Drop Off

    The sole use of the Pick Up and Drop Off (PUDO) area is for picking up arriving and dropping off departing customers. No parking is permitted for longer than 10 minutes (600 seconds). If you require to stay longer than 10 minutes, park in the Short Stay Car Park.

    We offer 10 minutes (600 seconds) free for Vehicles in this area. For visits longer than 10 minutes (601+ seconds), the appropriate fees are set out on the Tariff Board before you enter.

    Upon arriving at the entry barrier, please press for a ticket before you enter the PUDO area. Automatic Number Plate Recognition (ANPR) cameras will read your Vehicle registration number at the entry and exit barriers. They will calculate the fee for the length of your stay in accordance with the prices on the Tariff Board.
    Payment must be made in full at the exit barrier when leaving the Car Park. Payment can only be made by credit/debit cards or by coins. No change will be given.

    PUDO area operates an anti-circulation procedure for all private and commercial Vehicles. Following an initial visit and you wish to re-enter the PUDO area within 15 minutes of the initial visit, the free 10-minute period (600 seconds) will be applicable. You will be liable to pay a fee, which starts at the first payable Price Band (DEFINE) as shown on the Tariff Board.

    PUDO is monitored by CCTV cameras. We will report any damage caused to the ANPR cameras or any other equipment to the police.

    If the ANPR cameras cannot read the Vehicle registration number for any reason (including but not limited to snow, dirt, ice, vehicle body parts, man-made devices, or other obstructions) you will be charged the appropriate fee for your stay in accordance with the charges stated on the Tariff Board. You must ensure that your Vehicle registration plate is kept clean and clear so that the ANPR cameras can read the registration number.
    If you: -

    • tamper, or attempt to tamper, with your Vehicle registration plates to avoid paying the correct fee; or
    • interfere, or attempt to interfere, with ANPR equipment to avoid paying the correct fee; or
    • exploit, or attempt to exploit any other element of the ANPR system to avoid paying all or part of the appropriate fee, whether successfully or otherwise;
    • we reserve the right to prohibit you from using any of our Car Parks in future. We will also report any attempts to avoid paying the correct fee to the police and recover all money due to us.

    We reserve the right to refuse exit from the Car Park of any Vehicle until payment of the appropriate fee has been made in full for the stay in the Car Park.

Fast Track Security - Booking & Payment

  • 1. Introduction

    These are the terms and conditions upon which we accept bookings for Fast Track Tickets. It is important that you read them and understand them before completing your Booking.

    The Fast Track Conditions also apply and form part of the same contract that is created by a Booking. These are set out below. Again, please read them and understand them before completing your Booking.

    When reading these Booking and Payment Terms the following words or phrases have the following meanings: -

    “Allocated Time Band” means the period during which your Fast Track Ticket is valid.
     “Booking” means any booking for a Fast Track Ticket.
     “Booking and Payment Terms” means these booking and payment terms.
     “Fast Track Conditions” means the conditions published on our website at www.belfastcityairport.co.uk
    “Fast Track Service” means the dedicated fast track security channel at the Airport.
     “Fast Track Ticket” means a ticket enabling the holder to take advantage of the Fast Track Service.
     “We, us, our” means Belfast City Airport Limited.
    “You, your” means any person who makes a Booking.

    The headings are for information only and do not affect the interpretation of these Booking and Payment Terms.

    These Booking and Payment Terms and any Booking resulting from them are subject to Northern Irish law.

  • 2. The Agreement between you and us

    2.1 These Booking and Payment Terms apply to your Booking. So do the Fast Track Conditions.

    2.2 We intend relying on both the Booking and Payment Terms and the Fast Track Conditions. If there is anything you do not understand or do not agree with, please discuss this with us before you make your Booking

    2.3 Our employees or authorised agents are not permitted to make any representations unless these are confirmed in writing. If we agree changes, please ask us to confirm them in writing. We can then avoid problems over what has been agreed between us.

    2.4 Nothing in these Booking and Payment Terms or the Fast Track Conditions affects your statutory rights.

    2.5 If you book online a binding agreement will exist between you and us after you have transmitted a completed booking form to us and we have sent our e-mail confirmation to you in accordance with condition 3 below.

  • 3. How to Book Online

    3.1 If you wish to purchase a Fast Track Ticket and wish to book online please complete and send your booking form to us.

    3.2 Online purchases must be made at least 1 calendar day before your chosen Allocated Time Band starts.

    3.3 Once we have received your completed booking form, we will send an e-mail confirmation to you at the address you have given on the booking form. That e-mail confirmation will include a booking reference which you need to quote if you want to contact us about your Booking. Print out this e-mail confirmation and bring it with you to the Airport.

    3.4 The Booking will be completed when we send our e-mail confirmation.

    3.5 Please check straight away that the information given on the Booking confirmation is correct. Let us know immediately if it is not. Our contact details are set out below.

    3.6. The Booking is personal to the person making it. It cannot be transferred to any other person.

  • 4. Prices and How to Pay

    4.1 The price of your Fast Track Ticket is set out on the booking form and includes VAT.

    4.2 You can pay for your Booking by using any of the credit or debit cards that we accept. Details are shown on the booking form. If you book your Fast Track Ticket in conjunction with a booking for our car parks we may charge for the use of credit or debit cards, and the charge may vary according to which card you use. We do not accept payment by cash or cheque. If you book only a Fast-Track Ticket no additional charge will be made.

  • 5. Comments and Complaints

    5.1 We will try and answer all complaints within 5 working days. If we cannot, we will tell you when we expect to be able to do so. If you want to make a complaint, please do so as quickly as possible as the longer you leave it the more difficult it may be for us to check what happened.

  • 6. How to Contact Us

    Via Website: www.belfastcityairport.com/contactus.

    In Writing:

    Write to us at: Fast Track Security Administration, George Best Belfast City Airport, Belfast BT3 9JH

Fast Track Security - Terms and Conditions

  • 1. Introduction

    These are the Conditions upon which you can purchase a ticket enabling you to take advantage of the Fast-Track Service.

    The Fast-Track Service is a dedicated fast track security channel. The aim of Fast Track is to minimise queuing time in the passenger search area.

    It is important that you read these Conditions and understand them before purchasing your Fast Track Ticket.

  • 2. Interpretation

    In these Conditions the following words and phrases have the following meanings: -

    “Airport” means Belfast City Airport
    “Airport Byelaws” means our current byelaws from time to time.
    “Booking and Payment Terms” means the conditions subject to which Fast Track Tickets can be purchased online at which are published on our website at www.belfastcityairport.co.uk.
    “Conditions” means the conditions set out below together with the Purchase Procedure and the Booking and Payment Terms.
    “Purchase Procedure” means the purchase procedure displayed at the Kiosk for the purchase of a Fast Track Ticket.
    “Fast Track Service” means the dedicated fast track security channel at the Airport.
    “Fast Track Ticket” means the bar code or boarding card validation entitling you to use the Fast Track Service.
    “We, us, our” means Belfast City Airport Limited.
    “Your, you” means any person who purchases a Fast Track Ticket.

    The headings are for information only and do not affect interpretation.

  • 3. The Agreement between you and us

    3.1 These Conditions apply to you if you buy a Fast Track Ticket.

    3.2 We intend relying on these Conditions. If there is anything you do not understand or do not agree with, please discuss this with us before you purchase your Fast Track Ticket.

    3.3 Our employees or authorised agents are not permitted to make any representations unless these are confirmed in writing. If we agree changes, please ask us to confirm them in writing. We can then avoid problems over what has been agreed between us.

    3.4 Nothing in these Conditions affects your statutory rights.

  • 4. Price

    The price for your Fast Track ticket is displayed at the online at www.belfastcityairport.com.

  • 5. Purchase

    5.1 Fast Track Tickets can be purchased in via the Airport website at www.belfastcityairport.com

    5.3 Purchases are only valid for the date printed on the Fast Track Ticket.

    5.4 You may book up to 12 months ahead of your travel date and in doing so will not be subject to any change in the price which may be introduced before your travel date.

  • 7. What to do on Arrival at the Fast Track Security Channel

    7.1 It is your responsibility to ensure that you arrive at the Airport in sufficient time to allow for all airport processes to arrive to the gate in time for your flight.

    7.2 When you arrive at the Fast Track security channel you must either insert your boarding card in the Entry Scanner or present your Booking confirmation to our employee or agent. Please note that you may only enter the Fast Track security channel during your Allocated Time Band.

  • 8. Our Responsibility to You

    8.1 Fast Track Tickets will be available for purchase on a ‘first come first served’ basis and we may place a limit on the number of Fast Track Tickets available. Once the maximum level has been reached for any particular period no further Fast Track Tickets will be available. For example, where your party consists of 4 persons but only 2 Fast Track Tickets are available then you can either purchase two Fast Track Tickets and members of your party must use the standard queue lane.

    8.2 In exceptional circumstances we may not be able to accommodate you in the Fast Track Channel. If this happens, we will give you first priority in other security channels. If we cannot do this, we will refund the purchase price to you.

    8.3 In purchasing your Fast Track Ticket you acknowledge and accept the possibility of delays at the security search point due to reasons beyond our control such as staff sickness, industrial action, government policy or any other reason. In such circumstances no refund will be offered for your Fast Track Ticket.

  • 9. Your Fast Track Ticket

    9.1 Your Fast Track Ticket is: -

    9.1.1 valid only for the date specified on it.

    9.1.2 issued subject to the Airport Byelaws.

    9.1.3 our property and must be handed to us on request.

    9.1.4 not cancellable or capable of surrender or redemption for any reason.

    9.1.5 not transferable.

    9.1.6 valid only for use with a valid boarding card.

    9.1.7 subject to current security regulations outside. of our control.

    9.1.8 for single use only. It cannot be used more than once.

    9.2 Your Fast Track ticket does not: -

    9.2.1 eliminate or diminish the standard security procedure. The standard UK airport security search procedure will apply to all departing passengers.

    9.2.2 guarantee any maximum or minimum queue length or queuing time.

  • 10. Flight Cancellations/Delay

    In the event of a flight delay or cancellation all purchases are subject to the Air Passenger Charter and any request for a refund must be made in writing to your Airline. In the event of a flight cancellation or delay directly attributable to Belfast City Airport you should write to us at: -

  • 11. Customer Feedback

    Via Website: www.belfastcityairport.com/contactus.

    In Writing: Car Park Administration, George Best Belfast City Airport, Sydenham Bypass, Belfast BT3 9JH

  • 12. Force Majeure

    We shall not be liable for any failure to provide the Fast Track Service or for any cancellation, curtailment or otherwise caused by reason of war or threat of war, riots, civil strife, terrorist activity, industrial disputes, mechanical or systems failures of whatever nature, natural and nuclear disaster, fire, adverse weather conditions or technical problems to transport, any late or delayed personal transport, taxi, train or bus or other transport services used by you in travelling to the Airport, closure or congestion of the Airport, cancellation or changes of schedules by airlines, and all similar events beyond our control.

Aspire Executive Lounge - Booking and Payment Terms

  • 1. Introduction

    These are the terms and conditions upon which we accept bookings online or by telephone to use the Executive Lounge. It is important that you read them and understand them before completing your Booking.

    The Conditions of Use also apply and form part of the same contract that is created by a Booking. These are set out below. Again please read them and understand them before completing your Booking.

    When reading these Booking and Payment Terms the following words or phrases have the following meanings: -

    "Airport" means Belfast City Airport.
    “Booking” means any booking for the use of the Executive Lounge at the Airport.
    “Booking and Payment Terms” means these booking and payment terms.
    “Booking Period” means the date and period that you specify for your use of the Executive Lounge which runs from 3 hours before your stated flight departure time.
    "Charges" means the charges paid by the Customer for use of the Executive Lounge in accordance with a Booking.
    “Conditions of Use” means the conditions of use published on our website at www.belfastcityairport.co.uk and displayed at the entrance to the Executive Lounge.
    "Customer" means the person, firm or company booking the use of the Executive Lounge.
    "Executive Lounge" means the executive waiting area operated by Swissport in the departure area of the Airport.
    “Maximum Stay” means a continuous period of 3 hours ending at your stated flight departure time.
    "Swissport" means Swissport UK Limited of Hampton Court, Manor Park, Runcorn WA7 1TT.
    “We, us, our” means Belfast City Airport Limited.
    “You, your” means any person who makes a Booking or (where the context allows) uses the Executive Lounge.

    Words in the singular shall include the plural and vice versa, references to any gender shall include the other reference to legal persons shall include natural persons and vice versa.

    The headings are for information only and do not affect the interpretation of these Booking and Payment Terms.

    These Booking and Payment Terms and any Booking resulting from them are subject to Northern Irish law.

    We act as a booking agent on behalf of Swissport for the use of the Executive Lounge. We are not liable for any claim arising out of the use of the Executive Lounge.

    Neither we nor Swissport guarantee that all facilities and services will be available within the Executive Lounge at any given time.

  • 2. The Agreement between you and us

    2.1 These Booking and Payment Terms apply to your Booking. So do the Conditions of Use.

    2.2 We intend relying on both the Booking and Payment Terms and the Conditions of Use. If there is anything you do not understand or do not agree with, please discuss this with us before you make your Booking.

    2.3 Our employees or authorised agents are not permitted to make any representations unless these are confirmed in writing. If we agree changes, please ask us to confirm them in writing. We can then avoid problems over what has been agreed between us.

    2.4 Nothing in these Booking and Payment Terms or the Conditions of Use affects your statutory rights.

    2.5 If you book online a binding agreement will exist between you and us after you have transmitted a completed booking form to us, and we have sent our e-mail acknowledgement to you in accordance with condition 3 below.

    2.6 If you book over the telephone a binding agreement will exist between you and us when our telephone salesperson gives your booking reference to you in accordance with condition 4 below.

  • 3. How to Book Online

    3.1 If you wish to use the Executive Lounge and book online please complete and send your booking form to us.

    3.2 Once we have received your completed booking form, we will send an e-mail to you at the address you have given on the booking form. That e-mail will include a booking reference which you need to quote if you want to contact us about your Booking.

    3.3 The Booking will be completed when we send that email. In the event that you cannot provide us with an e-mail address for this purpose, we will post the confirmation to you at the mailing address you provide on the booking form. The Booking is made when we post that confirmation to you. There will be an additional charge for sending Booking confirmation by post. Details of this charge will be set out on the Booking form.

    3.4 Please check straight away that the information given on the Booking acknowledgement is correct. Let us know immediately if it is not. Our contact details are set out below.

    3.5. The Booking is personal to the person making it. It cannot be transferred to any other person.
    If you book online, we may send e-mails to you that are relevant to your Booking. We may also send to you details of future Airport offers. If you do not want to receive such e-mails, please contact using the contact details below

  • 5. Amending or Cancelling a Booking

    5.1 You may cancel your Booking at any time before commencement of the Booking Period and you will be refunded the Charges you have paid, but if you cancel less than 48 hours before the start of the Booking Period, we will deduct an administration fee of GBP £5.00. In the event of failure to use the Executive Lounge for any reason you will not be entitled to a refund.

    Cancellation or Amendment online

    You can cancel or amend your Booking online at www.belfastcityairport.com by clicking on “Manage My Booking”.

    5.2 We recommend that you e-mail or telephone us or cancel or amend online. You can write to us though if you do your cancellation will not take effect until, we receive your letter. Therefore, you take the risk of your letter being delayed or lost in the post. We suggest that if you do cancel by post, you telephone us in good time to check that we have received your cancellation.

  • 6. Charges and How to Pay

    6.1 The Charges that you are quoted includes VAT and are fixed when you make your Booking.

    6.2 You can pay for your Booking by using any of the credit or debit cards that we accept. Details are shown on the booking form. We may charge for the use of credit or debit cards, and the charge may vary according to which card you use. We do not accept payment by cash or cheque.

  • 7. What to do on Arrival

    We do not issue tickets. When you arrive at the Executive Lounge you must present your booking confirmation and booking reference number. Admission will be at the absolute discretion of Swissport.

  • 8. Period of Use

    8.1 The periods during which you can use the Executive Lounge is limited to the Maximum Stay.

    8.2 Neither we nor Swissport accept any liability if you cannot use the Executive Lounge for the whole or any part of your Booking Period.

  • 9. Comments and Complaints

    9.1 Any comments - good or bad - relating to the booking procedure should be made in writing to us at our address below or click here. If you feel the need to complain, please give us as much information as possible. This will make it easier for us to deal with your complaint.

    9.2 We will try and answer all complaints within 5 working days. If we cannot, we will tell you when we expect to be able to do so. If you want to make a complaint, please do so as quickly as possible as the longer you leave it the more difficult it may be for us to check what happened.

    9.3 Any comments relating to the Executive Lounge themselves should be addressed to Swissport at Hampton Court, Manor Park, Runcorn WA7 1TT.

  • 10. How to Contact Us

    Via Website: www.belfastcityairport.com/contactus.

    In Writing: Belfast City Airport, (Car Parking and Executive Lounge Administration), Sydenham Bypass, Belfast BT3 9JH.

Aspire Executive Lounge - Terms and Conditions

  • 1. General

    1.1 "Airport" means Belfast City Airport.

    1.3 "Charges" means the charges paid by the Customer to Swissport or on its behalf in respect of the Executive Lounge.

    1.4 "Customer" means the person, firm or company booking the use of the Executive Lounge.

    1.5 "Executive Lounge " means the executive waiting area operated by Swissport in the departure area of the Airport with seating and refreshment facilities including but not limited to:

    (a) a range of alcoholic beverages, wines, beers and spirits;

    (b) a variety of soft drinks;

    (c) tea and coffee;

    (d) a choice of snacks (e.g. peanuts, cocktail biscuits etc.);

    (e) a range of magazines and newspapers; and

    (f) telephones and telefaxes for use at guest’s expense

    “GBBCA” means George Best Belfast City Airport of Sydenham Bypass, Belfast, BT3 9JH.

    1.6 "Swissport" means Swissport UK Limited whose registered office is at Hampton Court, Manor Park, Runcorn WA7 1TT.

    1.7 The headings in these conditions are for convenience only and shall not affect their interpretation.

    1.8 Words in the singular shall include the plural and vice versa, references to any gender shall include the other reference to legal persons shall include natural persons and vice versa.

    1.9 Stag and hen parties are strictly prohibited and will not be admitted to use the Lounge Facilities under any circumstances. Dialogue will not be entered into and the decision of Swissport, or any employee, agent, or representative working on behalf of Swissport, is final. Swissport nor GBBCA is under no obligation to refund in full or in part, or offer any other compensation, to any parties that attempt to use the Lounge Facilities as a stag or hen party, or as a group that has not been pre-booked in accordance with the Group Booking Policy.

  • 2. Formation of Contract

    2.1 The Executive Lounge is provided and operated by Swissport subject to these terms and conditions, which the Customer shall indicate and signify acceptance of by booking the Executive Lounge and paying the Charges.

    2.2 No representative, employee or salesperson or agent of Swissport or GBBCA has authority to vary, amend or waive any of these conditions.

  • 3. Lounge Facilities

    3.1 All specifications, descriptions, drawings, photographs or illustrations of the Executive Lounge and any advertising matter and sample books are only intended to serve as a guide and not to be relied upon by the Customer or treated as binding or as forming part of these conditions or any contract with the Customer.

    3.2 Swissport shall use its reasonable endeavours to make the Executive Lounge available during the hours advertised but reserves the right to vary the hours of operation or close the Executive Lounge due to refurbishment, relocation or otherwise in which case an alternative Executive Lounge will be provided, or a refund of the Charges will be made at the discretion of Swissport.

    3.3 Swissport shall use its reasonable endeavours to ensure a suitable environment is maintained in the Executive Lounge including but not limited to keeping the Executive Lounge clean and tidy, ensuring staff are on hand to respond to any queries and ensuring the removal from the lounge area of any persons whose behaviour is unsuitable.

    3.4 Swissport shall have the right to refuse a Customer entry to the Lounge Facilities for any statutory, regulatory or Airport policy reasons including but not limited to health and safety policies or fire regulations.

    3.5 In order to maintain Customer expectations children under the age of 12 are only permitted into the Lounge if accompanied by an adult.

    3.6 The Executive Lounge forms part of the Airport and is subject to Airport Byelaws from time to time in force.

  • 4. Charges

    4.1 Charges payable for the Executive Lounge shall be as stated in Swissport's price list (current at the date of booking). Prices are inclusive of VAT.

  • 5. Terms of Payment

    5.1 Customers shall make payment for the Executive Lounge when booking by entering the details of their debit or credit card onto the on-line booking form, provided that such credit or debit card is listed as acceptable to Swissport and GBBCA on the booking form instructions.

    5.2 Unless otherwise agreed in writing, the Customer shall not be entitled to any discount.

  • 6. Customer's obligations

    Customers shall: -

    6.1 dress to a standard reasonably to be expected from someone entering an executive style restaurant or lounge. Swissport reserve the right to exclude entry in their absolute discretion. In such circumstances no refund will be given.

    6.2 not smoke.

    6.3 not remove food, drink, newspaper, or magazines.

    6.4 not sleep in the Executive Lounge.

    6.5 not cause disruption or annoyance to other customers.

    6.6 observe Airport Byelaws.

    6.7 comply with the directions and requests of staff employed at the Executive Lounge.

  • 7. Limitation on Liability

    7.1 Subject to clause 7.2, Neither Swissport nor GBBCA shall under any circumstances be liable for any indirect, special, or consequential loss, including but not limited to loss of profit, loss of contract, loss of revenue or loss of business, howsoever arising whether in contract, tort (including negligence) or statutory duty or otherwise.

    7.2 Neither Swissport nor GBBCA exclude or limit loss arising from death or personal injury caused by negligence.

    7.3 Subject to clause 7.2 above, the aggregate liability of Swissport and/or GBBCA, (whether in contract, tort (including negligence) or breach of statutory duty or otherwise) to the Customer for any loss or damage (whether asserted by the Customer or third parties), of whatsoever nature and howsoever caused shall be limited to and in no circumstances shall exceed the Charges paid by the Customer for the use of the Executive Lounge.

    7.4 Swissport and GBBCA shall under no circumstances be liable for any Customer failing to board his flight and neither Swissport nor GBBCA has any obligation to make flight announcements.

    7.5 Neither Swissport nor GBBCA shall under any circumstances be liable or responsible for the personal belongings of any Customer, and a Customer shall take personal belongings into the Lounge Facilities area solely at his/her own risk.

    7.6 All information, recommendations and advice given by or on behalf of Swissport to the Customer regarding Airport services or flight details are given without liability on the part of Swissport.

    7.7 The Customer shall fully indemnify and compensate Swissport, its employees, sub-contractors, and agents in respect of all actions, suits, claims, demands, costs, charges, or expenses arising (whether asserted by the Customer or third party) out of or in connection with the use by the Customer of the Executive Lounge which:

    (a) are in excess of Swissport's liability set out in clause7.3 above; and

    (b) are caused directly or indirectly through the act or omission, wilful misconduct, or negligence of the Customer.

  • 8. Force Majeure

    8.1 Neither Swissport nor GBBCA shall be liable to the Customer for any loss or damage caused to or suffered by the Customer as a direct or indirect result of the provision of the Executive Lounge by or on behalf of Swissport being prevented, restricted, hindered or delayed by reason of any circumstances outside the control of Swissport and/or GBBCA.

  • 9. Waiver

    9.1 The right powers and remedies provided pursuant to these conditions are cumulative and do not exclude or affect any rights, powers or remedies provided by law. No delay in exercising or non-exercising by Swissport of any rights or remedies under these conditions shall operate as a waiver or lease of that right, power or remedy.

  • 10. Variation

    10.1 No amendments or variation of these conditions shall be effective unless made in writing and signed or issued by Swissport.

  • 11. Governing Law

    11.1 These conditions shall be construed in accordance with Northern Irish law, Swissport and the Customer hereby submit to the exclusive jurisdiction of the Northern Irish courts.

Annual Passes - Membership and Payment Terms

  • 1. Introduction
    1.1 These are the terms and conditions upon which we accept bookings for Annual Passes at our Car Parks and Terminal. It is important that you read them and understand them before completing your Booking.

    1.2 Our Conditions of Annual Passes also apply and form part of the same contract that is created by a Booking. These are set out below. Again please read them and understand them before completing your Booking.

    1.3 When reading these Membership and Payment Terms the following words or phrases have the following meanings: -

    “Membership” means any purchase of an Annual Pass for the parking of a Vehicle in a Car Park.
    • any other fees or charges notified to you before you confirm your Booking.

    The Booking Fee is separate from, and in addition to, the price you pay for parking.
    “Booking and Payment Terms” means these booking and payment terms.

    “Booking Period” means the period commencing on the date and time you specify as your date of entry to the Car Park, and ending on the date and time that you specify for leaving it in each case at the time your Booking is made or pursuant to a Permissible Amendment.

    “Car Parks” means the car parks controlled by us and “Car Park” means any one of them.

    “Conditions of Parking” means the conditions of parking published on our website www.belfastcityairport.com

    “Permissible Amendments” means only amendments to:-

    • time of entry but only on the Booking commencement date;
    • vehicle registration details;
    • flight details; and/or
    • driver details.

    “Vehicle” means any vehicle which is parked in a Car Park and includes any mechanical device on wheels or tracks, its equipment and accessories.

    “We, us, our” means Belfast City Airport Limited.

    “You, your” means any person who makes a Booking or (where the context allows) uses a Car Park for the parking of a Vehicle.

    1.4 The headings are for information only and do not affect the interpretation of these Booking and Payment Terms.

    1.5 These Booking and Payment Terms and any Booking resulting from them are subject to Northern Irish law.

  • 2. The Agreement between you and us

    2.1 These Membership and Payment Terms apply to your Annual Pass purchase. So do the Conditions of Annual Passes.

    2.2 We intend relying on both these Membership and Payment Terms and the Conditions of Annual Passes. If there is anything you do not understand or do not agree with, please discuss this with us before you make your Booking.

    2.3 Our employees or authorised agents are not permitted to make any representations unless these are confirmed in writing. If we agree changes, please ask us to confirm them in writing. We can then avoid problems over what has been agreed between us.

    2.4 Nothing in these Membership and Payment Terms or the Conditions of Annual Passes affect your statutory rights.

    2.5 If you book online a binding agreement will exist between you and us after you have transmitted a completed Booking form to us, and we have sent our e-mail acknowledgement to you in accordance with condition 3 below.

  • 3. How to Purchase

    3.1 You can only purchase a 3-, 6- or 12-month Annual Pass for any of our official Car Parks, Long Stay, Short Stay and Premier Car Park

    3.2 If you wish to park to purchase an Annual Pass, please contact us on annualparkingpasses@bca.aero.

    3.4. The Booking is personal to the person making it. It cannot be transferred to any other person. We may also send to you details of future car parking offers. If you do not want to receive such e-mails, please tell us be e-mailing us at annualparkingpasses@bca.aero

  • 5. Booking Spaces for Persons with Reduced Mobility (PRM)

    5.1 Our Short Stay Car Park have PRM spaces for use by Blue Badge holders, but unfortunately, we cannot accept bookings specifically for these spaces. If you have any particular requirements, please contact a member of staff on arrival. There is a help button and assistance contact number at the entrance to every Car Park.

    5.2 All vehicles parked in a PRM space must display a valid blue badge or a copy of a valid blue badge (e.g. Photocopy) clearly in the windscreen. Failure to display a valid blue badge or a copy of a valid blue badge will result in…

  • 6. Cancelling an Annual Pass

    6.1 If you would like to cancel your Annual Pass, please contact us at annualparkingpasses@bca.aero. In all cases you will receive a refund of the price you paid minus a Cancellation Fee (see clause 7.1) and a pro-rata fee of average monthly costs. For example, if you purchase a 3-month pass at £300 and use the pass for 2 months, you will be charged £200 and will receive a refund of £100.

    6.2 For the above calculation, we will look at your starting and ending month from your Parking Activity History. For the avoidance of doubt, each month the Annual Pass is used, will count as a single month used, irrespective of the actual date you request your cancellation. For example, if you have purchased an Annual Pass for use from January to March and we receive a cancellation request at any time in February, then we will calculate your refund amount based on 2 (two) months usage.

    6.2 Annual Passes can be cancelled at any time during the agreed and purchased term (3, 6, 12 months)

    6.3 At the sole discretion of the airport, we may offer an extension to your Annual Pass for the unused months of your term. The same calculation in clause 6.1 will be used to determine your new termination date.

  • 7. Charges for Cancellation or Amendment of or to Flexible Bookings

    7.1 A £50 Cancellation fee will be applicable to all early Cancellations. This is applicable to all Annual Pass terms, as outlined in clause 3.1

  • 8. Prices and How to Pay

    8.1 The price that you are quoted is in pounds sterling (GBP) and includes VAT and is fixed when you make your Booking.

    8.2 You can pay for your Annual Pass by using any of the credit or debit cards that we accept, or an invoice can be raised by our finance team. Details are shown on the Airport home website. We do not accept payment by cash or cheque.

  • 9. What to do on Arrival (Parking)

    9.1 When you arrive at any Car Park, please tap the physical Annual Pass provided to you on the Scanner at the entrance. This will validate your entry. If you have any issues entering, please press the intercom on the entry column.

  • 10. Vehicles Permitted in our Car Parks

    10.1 We only accept Bookings for cars and small vans (in both cases without trailers). You are not entitled to a refund if we refuse entry into a Car Park because your Vehicle exceeds the size limits we impose. Please contact us before you make your Booking (our contact details are below) if you wish to check whether your Vehicle will be accepted.

    10.2 For larger Vehicles, or Vehicles with trailers, you should contact us directly for a quote before you make your Booking. Our contact details are below.

    10.3 If you park a Vehicle larger than a car or small van, or a Vehicle with a trailer, in a Car Park without our prior approval, you will incur an additional charge. This additional charge will be the charge for parking an additional Vehicle(s) in the additional space(s) that your Vehicle occupies for the duration of your stay at the rate specified on the Tariff Board. This additional charge must be paid before you exit the Car Park. In order to recover this charge an envelope will be placed on your windscreen containing your additional parking ticket. You must insert this ticket at any pay station and pay the sum demanded. Until you do this you will not be permitted to leave the Car Park.

    10.4 When you book you may be required to specify the make, type, and registration number of the Vehicle to which the Booking relates. You may change these details at any time before you arrive at the Car Park.

  • 11. Our Responsibility to You

    11.1 Once you have booked and we have received payment for that Booking, you are entitled to park the designated Vehicle in your selected Car Park. Your Vehicle will be subject to the Conditions of Parking.

    11.2 In exceptional circumstances we may not be able to accommodate you in your chosen Car Park. If this happens, we will upgrade you to a more expensive Car Park if we can at no additional charge. If we cannot do this and you have to park in a less expensive Car Park, we will refund the difference in price to you.

    11.3 On very rare occasions we may not be able to accommodate you at all. If this happens, we will let you know as soon as possible and we will try and make alternative arrangements for you, though we cannot guarantee to find you a parking space. In this event we will give you a full refund (including a refund of the Booking Fee), but that will be the full extent of our liability to you in these circumstances.

    11.4 We do not accept liability if we cannot honour your Booking or if you are unable to use a Car Park due to an event beyond our reasonable control. A non-exhaustive list of such events is set out in condition 11.5. In such circumstances, you are not entitled to a refund or to make any other change to your Booking. Condition 7 will apply if you wish to cancel or amend your Booking.

    11.5 Events referred to in condition 11.4 include (but are not limited to) war or threat of war, riots, civil strife, terrorist threats or activity, industrial disputes, natural and nuclear disaster, fire, adverse weather conditions, volcanic ash cloud, government regulations, closure or congestion of roads or airports, and/or cancellation or changes of schedules by airlines.

  • 13. Comments and Complaints

    13.1 Any comments - good or bad - relating to the booking procedure should be made in writing to us at our address below or via our online contact us form
    If you feel the need to complain, please give us as much information as possible. This will make it easier for us to deal with your complaint.

    13.2 We will try and answer all complaints within 5 working days. If we cannot, we will tell you when we expect to be able to do so. If you need to make a complaint, please do so as quickly as possible as the longer you leave it the more difficult it may be for us to check what happened.

  • 14. How to Contact Us

    Via Website: www.belfastcityairport.com/contactus.

    By email: annualparkingpasses@belfastcityairport.com

    In Writing:

    Car Park Administration, George Best Belfast City Airport, Belfast BT3 9JH

Annual Passes - Conditions of Parking

  • Conditions of Parking

    THESE ARE THE TERMS ON WHICH YOU AGREE TO USE OUR CAR PARKS. IT IS IMPORTANT THAT YOU READ THEM AND UNDERSTAND THEM. THEY EXPLAIN YOUR RIGHTS AND OBLIGATIONS. THEY ALSO CONTAIN DETAILS OF MATTERS FOR WHICH WE DO NOT ACCEPT RESPONSIBILITY.
    THE CONDITIONS OF PARKING APPLY TO ALL BOOKINGS TO USE OUR CAR PARKS WHETHER BOOKED DIRECTLY WITH US OR VIA ANY THIRD PARTY.

  • 1. Definitions

    1.1 “Airport “means Belfast City Airport.

    1.2 “Airport Byelaws” means our current byelaws from time to time.

    1.3 “Booking and Payment Terms” means the terms of booking subject to which Car Park bookings are made.

    1.4 “Car Parks” means the car parks controlled by us. It also includes, where the context allows, the approaches to and exit roads from the Car Parks. “Car Park” shall be interpreted accordingly.

    1.5 “Conditions of Parking” means the conditions of parking set out below.

    1.6 “Tariff Board” means any board or notice at the Car Park displaying the charges to be paid for parking.

    1.7 “Vehicle” means any vehicle which is parked in a Car Park and includes any mechanical device on wheels or tracks, its equipment and accessories.

    1.8 “We, us, our” means Belfast City Airport Limited.

    1.9 “Your, you” means any person who uses the Car Park for the parking of a Vehicle.

    1.10 “Price Band” means the price you fee applicable for ascending time period
    The headings are for information only and do not affect the interpretation of these Conditions of Parking.

    1.20 “ANPR” means Automatic number-plate recognition using optical character recognition on images to read vehicle registration plates.

    1.21 “CCTV” means any footage captured by our cameras positioned around the premises.

    1.22 “Data Protection Legislation” means the General Data Protection Regulations or Regulation EU 2016/679 and the Data Protection Act 2018 and any other law relating to the protection of personal data and the privacy of individuals, including where applicable guidance and codes of practice issued by the Information Commissioner

  • 2. The Agreement between you and us

    2.1 These Conditions of Parking apply to your use of a Car Park.

    2.2 We intend relying on these Conditions of Parking. If there is anything you do not understand or do not agree with, please discuss this with us before you enter the Car Park or leave your Vehicle with us.

    2.3 Our employees or authorised agents are not permitted to make any representations unless these are confirmed in writing. If we agree changes, please ask us to confirm them in writing. We can then avoid problems over what has been agreed between us.

    2.4 Nothing in these Conditions of Parking affect your statutory rights.

    2.5 If you have agreed on-line to park your Vehicle in a Car Park a binding agreement will exist between you and us after you have transmitted a completed booking form to us and we have sent our e-mail acknowledgement to you in accordance with Condition 3 of our Booking and Payment Terms.

    2.6 In all other cases a binding agreement will exist between you and us when you take your parking ticket on entry to a Car Park. By taking a parking ticket you are deemed to have agreed with these Conditions of Parking.

  • 3. Charges

    3.1 The sums we charge for parking in the Car Parks will be displayed on the Tariff Board and can be altered at any time at our discretion. Any changes will not affect you if you have already booked or taken a car parking ticket on entry to the Car Park.

    3.2 If you have not prepaid when you booked you can pay at any of the Pay Machines situated in the terminal or in the short stay Car Park. Please ensure you pay immediately before you collect your Vehicle. You must leave the Car Park within 10 minutes of making payment or otherwise you will be required to pay for any additional stay at the rate specified on the Tariff Board applicable to the Car Park in which your Vehicle is located.

    3.3 In the event of any Pay Machine failure, you are responsible for finding a Pay Machine that works. We also reserve the right to collect the charges for parking at the exit of the Car Park as Vehicles leave.

  • 4. Safety in the Car Park

    4.1 You must drive and park carefully and with due care and attention at all times.

    4.2 You are responsible for the safety of your passengers, particularly children. You must not allow them to be put in danger, or where they could cause an accident. In particular, children must not play in the Car Park and must not be left unaccompanied.

    4.3 You should always be aware of other Vehicles in motion.

    4.4 You must comply with all directions and signs from time to time posted in the Car Park and all instructions or requests given or made from time to time by any of our employees or agents for regulating traffic and controlling the positioning of Vehicles within the Car Park.

    4.5 You must ensure that animals are kept secured on a lead when outside your Vehicle.

    4.6 You are responsible for any damage or injury you cause whilst driving or parking your Vehicle. We will use all information available to us, including but not limited to ANPR data, CCTV and booking records, to investigate incidents. If requested, we will supply our records and information to the police or insurance companies.

  • 5. Securing Your Vehicle

    Before leaving your Vehicle in any of our Car Parks, you must ensure that:

    5.1 your Vehicle is securely locked;

    5.2 all the windows of your Vehicle and any sunroof are securely locked;

    5.3 your handbrake is fully engaged and your Vehicle left in gear (or, if it is an automatic, left in “Park” mode);

    5.4 no person or animal is left in your Vehicle;

    5.5 no possessions or valuables are left in the Vehicle

    5.6 if your Vehicle is fitted with a steering lock, immobiliser, or similar devise, that it is engaged

  • 6. Moving and Relocation of Vehicles

    THIS CONDITION APPLIES TO ALL VEHICLES.

    6.1 We reserve the right to move your Vehicle within the Car Park by driving or otherwise to such extent as we think in our discretion may be reasonably necessary to avoid obstruction.

    6.2 We also reserve the right where the Car Park has to be closed either permanently or temporarily in whole or in part or has to be evacuated in cases of emergency or otherwise to remove any Vehicle at any time to any other location as we reasonably deem appropriate.

    6.3 To the extent that it may be necessary to do so in the exercise of the rights given to us in these Conditions of Parking, we, our employees servants or agents have the right to drive or otherwise take any Vehicle out of the Car Park (including on to the public highway) or tow it away.

    6.4 We reserve the right to enter a Vehicle (and to use force if necessary) in such a manner as we think necessary without being liable for damage caused to facilitate the exercise of the rights given to us in these Conditions of Parking or to abate any nuisance caused by your Vehicle.

    6.5 We reserve the right to move or tow away your Vehicle, without notice, if it is parked in any roadway or on any other non-designated parking area. If we do so, we will charge you for the removal.

    6.6 It is your responsibility to ensure your Vehicle is both serviceable and roadworthy when entering any of our Car Parks and it is an express condition of our agreement with you that it is serviceable and roadworthy. If we are unable to start your Vehicle for any reason, we reserve the right to “jump-start” your Vehicle to enable us to exercise our rights in this Condition 7. We will use reasonable care when we do this though we will not be responsible for any damage caused by jump-starting your Vehicle unless proved to be caused by our negligence.

  • 7. Abandoned Vehicles

    7.1 We recommend that you tell one of our staff, when you arrive at the Car Park, if you intend to leave your Vehicle in the Car Park for longer than 28 days. Unless you tell us this, or you have pre-booked for longer than 28 days we will be entitled to assume that your Vehicle has been abandoned.

    7.2 Abandoned Vehicles will be disposed of in accordance with Airport Byelaws.

  • 8. What should you do in the case of damage to or theft of from your Vehicle

    IMPORTANT: YOU MUST FAMILIARISE YOURSELF WITH THE PROVISIONS OF CONDITION 9 AS FAILURE TO OBSERVE THE REQUIREMENTS OF CONDITION 9 STRICTLY WILL AFFECT YOUR RIGHT OF RECOVERY AGAINST US (IF ANY). PLEASE ALSO FAMILIARISE YOURSELF WITH THE PROVISIONS OF CONDITION 11.

    Possessions/Valuables

    8.1 You must not leave any possessions or valuables in your Vehicle whilst it is parked in our Car Parks.

    Theft from or Damage to your Vehicle

    8.2 You must examine your Vehicle before you leave the Car Park. You must do this irrespective of the time you collect your Vehicle or the weather conditions at the time. We will not be liable in any circumstances where you draw to our attention to any damage to your Vehicle after you leave the Car Park which would have been apparent from any inspection.

    8.3 If your Vehicle is damaged or stolen whilst it is in a Car Park you must: -

    8.3.1 immediately, and before leaving the Car Park, inform a member of our staff. Reports must be made at the Customer Information Point inside the Terminal Building;

    8.3.2 (in the case of theft) immediately inform the Police; and

    8.3.3 notify your insurer promptly.

    8.4 When you report any incident to us in accordance with condition 9.2, we will complete an incident form which you will be asked to sign. Please read the form carefully and ensure details of all visible damage to your Vehicle is recorded accurately. You will be given a copy of the Incident Report Form which you should keep safe. You will be required to quote the reference number on the Incident Report Form if you wish to submit a claim under condition 9.5 below.

    8.5 If you believe you have a claim against us for any reason and whether or not you have an Incident Report Form, you must ensure that no later than 7 days after you take your Vehicle from the Car Park you write to us at our address stated below telling us exactly what happened, and what you are claiming. If you noticed the damage before leaving the Car Park and completed an Incident Report Form you should quote the reference number on the Form. If you delay in submitting any claim, it may be impossible for us to establish exactly what happened or who (if anyone) is to blame. In the circumstances we will have no liability for damage to your Vehicle if you submit any claim more than 7 days after you take your Vehicle from the Car Park.

  • 9. Damage to other vehicles or property within the Car Park

    9.1 Should you damage another Vehicle or any part of a Car Park you must report the matter immediately to a member of our staff and give him or her the registration numbers of any Vehicles involved together with your full name and address and the name and address of your insurance company together with your policy number. In doing so, for the purposes of the Data Protection Legislation and any other relevant law you authorise us to pass this information on to the owner or driver of any other Vehicle involved.

    9.2 You may be required to make good to our reasonable satisfaction any damage caused to the Car Park or to pay to us on demand the cost incurred by us in making good this damage.

  • 10. Our liability for loss or damage to Property

    10.1 We cannot guarantee the security of our Car Parks or that Vehicle will not be damaged as members of the public have access to them at all times. We do not guarantee to you that security measures that we have in place, for example CCTV or patrols, will be working at all times or, even if they are working that they will be effective in preventing loss, damage, or theft or in identifying who might be to blame.

    10.2 Neither we nor our employees servants or agents accept liability for any loss or theft of or from any Vehicle or 0 damage caused to a Vehicle, unless caused by the negligence, wilful act or default or breach of statutory duty by us or our employees servants or agents.

    10.3 For the avoidance of doubt we will not be liable for any loss or damage:

    11.3.1 to your Vehicle or anything in it resulting from your failure to comply with any of these Conditions of Parking;

    11.3.2 to your Vehicle if you have failed to comply strictly with the provisions of condition 9;

    11.3.3 occurring as the result of wear and tear or ageing of any Vehicle;

    11.3.4 occurring as a result of your Vehicle being unserviceable or otherwise unroadworthy at the time you enter the Car Park;

    11.3.5 which cannot be proven to have occurred as a direct result of the negligence of our employees servants or agents; or

    11.3.6 resulting from exceptional weather events or natural disasters or any other circumstances beyond our reasonable control.

  • 12. Our liabilities for death or person injury

    Neither we nor our employees, servants and agents accept liability for the death of or personal injury sustained by you unless it is caused by the negligence, wilful act or default or breach of statutory duty of us or our employees, servants, or agents.

  • 13. Where you can and cannot park

    13.1 Unless specifically requested to do so by us or our employees, servants or agents you should not under any circumstances:-

    • park in a no parking area;
    • park a double yellow or double red line;
    • park other than in a designated parking bay;
    • park in a time restricted waiting area for any longer than the allowed time;
    • park in a bay reserved for persons with reduced mobility unless you are entitled to do so and without displaying the required ticket;
    • park across two parking bays; or
    • park in a space that is marked as “reserved” without authorisation.

    13.2 Unless directed to do so by a member of our staff, if you park in a space taking up more than one parking bay, you will be liable for the additional cost of any space(s) used, at the rate specified on the Tariff Board for the Car Park. This sum will be charged to the debit or credit card used by you to make your booking.

    13.3 If you park without authorisation in any area of a Car Park which is cordoned off, we reserve the right to move your Vehicle and you may be liable for any associated removal costs.


     
  • 14. Prohibited activities

    14.1 No vehicle shall be towed into the Car Park or enter otherwise than under its own mechanical power and no work or repairs or maintenance to or washing of or cleaning of Vehicles by you or anyone on your behalf shall be done in the Car Park.

    14.2 No activity in connection with the selling, hiring or other disposal of the Vehicle shall be carried out in the Car Park.

    14.3 No commercial activity shall be conducted from any Vehicle or otherwise within the Car Park.

    14.4 No Vehicle shall obstruct any access or circulation area within the Car Park.

    14.5 No person shall do anything in the use of the Car Park that may be a nuisance or inconvenience us or any other user of the Car Park.

    14.6 No Vehicle shall cause any unnecessary noise, vibration or exhaust fumes within the Car Park.

    14.7 No person shall do any act or thing which may render valid or void any policy of insurance effected in respect of the Car Park.

    14.8 No person shall park in spaces designated as being reserved unless entitled to do so.

    14.9 No person shall deposit any rubbish, litter or refuse of any kind in the Car Park, other than in proper receptacles.

    14.10 No person shall pour or transfer fuel, oil or lubricant into or out of any Vehicle.

  • 15. ANPR

    15.1 Should you tamper, or attempt to tamper, with your Vehicle registration plates to avoid paying the correct fee; or

    15.1.1 interfere, or attempt to interfere, with ANPR equipment to avoid paying the correct fee; or

    15.1.2 exploit or attempt to exploit any other element of the ANPR system to avoid paying all or part of the appropriate fee, whether successfully or otherwise;
    we reserve the right to prohibit you from using any of our Car Parks in future. We will also report any attempts to avoid paying the correct fee to the police and recover all money due to us.

    15.2 We reserve the right to refuse exit from the Car Park of any Vehicle until payment of the appropriate fee has been made in full for the stay in the Car Park.

  • 16. Vehicle size

    16.1 You are required to observe all reasonable restrictions as shall from time to time be made by us in respect of the height length or width of vehicles to be parked in or allowed access to the Car Parks.

    16.2 It is your responsibility to ensure that your Vehicle satisfies any Vehicle size restrictions imposed in relation to the Car Park. No refund will be given under any circumstances if your Vehicle does not comply with any Vehicle size restrictions and you are required to leave the Car Park.

  • 17. What happens if you breach these Conditions

    17.1 If you breach these Conditions of Parking, we reserve the right to require you to leave the Car Park immediately. In these circumstances you will be required to pay for your stay in the Car Park. If you have pre-booked, you will not be entitled to any refund for your booking. We also reserve the right to prohibit you from entering any of our Car Parks in the future.

    17.2 We reserve the right to prohibit entry into any Car Park if, in our reasonable discretion, we believe entry will or is likely to result in a breach of these Conditions of Parking.

  • 18. Courtesy Vehicle Jump-start Service

    18.1 To assist you in the event of difficulty starting your Vehicle when leaving the Car Park, we operate a courtesy Vehicle jump-start service.

    18.2 By requesting this service, you agree to a member of the Car Park Team attempting to jump-start your Vehicle.

    18.3 This service is provided entirely at our discretion and solely at your risk. We do not guarantee that we will be able to start your Vehicle and we do not undertake any repairs to your Vehicle.

    18.4 We do not accept any liability for any damage caused or alleged to be caused over your Vehicle as a result of our attempt(s) to jump-start your Vehicle even if such damage is alleged to be caused by our negligence. Nothing in this disclaimer is intended to restrict or exclude liability for death or personal injury caused by our negligence.

    18.5 We reserve the right to refuse to provide this service if we believe doing so may result in damage to your Vehicle or for any other reason

    20.6 If you do not want us to attempt to jump-start your Vehicle or if our attempt(s) is/are unsuccessful, we will assist you in contacting a motoring organisation or breakdown service. However, you will be liable for the costs of any such callout.

  • 19. Your personal data

    19.1 Generally we do not transfer your data outside of the UK. If you use our car park, we will share your data with our service provider ADVAM (UK) Limited who act as our data processor and this may involve a transfer your data outside the European Economic Area (EEA).

    We use specific contractual clauses designed to cause ADVAM (UK) Limited to respect the confidentiality of your personal data and use it only in connection with providing their services to us and in compliance with applicable data privacy laws.

    Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

    • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data; or
    • Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in the UK.

    19.2 Personal data includes, and is not limited to, your contact, financial, individual usage, and marketing details.

    19.3 For further information on how we process your Personal Data, please refer to GBBCA’s Privacy Policy

    19.4 For further details on car parking and data processing, please email us on: dpo@bca.aero

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