Special Assistance | Belfast City Airport

At Belfast City Airport, we're dedicated to supporting passengers who require Special Assistance when travelling. We ensure that those with impairments, disabilities, hidden disabilities, and reduced mobility have a safe and comfortable journey. Special Assistance at Belfast City Airport, ranked one of the highest in the UK by the CAA, is available to passengers with impairments, disabilities, hidden disabilities and reduced mobility.

Assisted Travel Survey

If you have availed of Special Assistance at Belfast City Airport and would like to provide us with feedback, please take our short survey.

We would love to hear about your experience using our assisted travel service so that we can identify what we are doing well and anything we need to do better. The survey will only take a couple of minutes and all responses are anonymous. Take the survey here.

Please click on each section individually to read more info on each subject.

How to book Special Assistance at Belfast City Airport

Passengers requiring assistance should book with their airline, travel agent or tour operator at least 48 hours in advance.

Assistance provided at the airport

Assistance is available from the drop off area through to boarding the aircraft, and also from arrival to pick up.

Getting to the airport (including car parking for Blue Badge Holders)

This section contains information on arriving at the airport, including car parking for Blue Badge Holders.

Special Assistance through airport security

Security staff are aware, and specially trained, to manage varying disabilities and will conduct any searches as efficiently and sensitively as possible.

Getting around the airport with AccessAble

AccessAble and Belfast City Airport have worked in collaboration to create a detailed guide to assist you in getting around the airport.

Layout of the airport building

To allow you to plan and visualise your journey, we have provided a list of distances between key areas of the airport.

Mobility equipment

Passengers who are using their own mobility equipment such as manual wheelchairs, scooters, or electric wheelchairs, can use them until boarding the aircraft.

Assistance dogs

Assistance dogs travel with passengers in the cabin of the aircraft. This information needs to be given to the airline, tour operator or travel agent at the time of booking your flights.

Hidden disability lanyards

We have Hidden disability lanyards available, free of charge, which passengers can wear throughout their journey through Belfast City Airport.

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