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Special Assistance

Special Assistance

Special Assistance at Belfast City Airport, ranked one of the highest in the UK by the CAA, is available to passengers with impairments, disabilities, hidden disabilities & reduced mobility.

If you have availed of Special Assistance at Belfast City Airport and would like to provide us with feedback, please take our short survey. We would love to hear about your experience using our assisted travel service so that we can identify what we are doing well and anything we need to do better. The survey will only take a couple of minutes and all responses are anonymous. Take the survey here.


We understand that some passengers who already require assistance when travelling through Belfast City Airport may have increased anxieties in relation to Covid-19. We would like to reassure you that we have implemented a number of additional safety, hygiene and social distancing measures to ensure a safe and comfortable journey through our terminal.

See our Covid-19 advice page for more information.

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