We aim to deliver an airport experience that exceeds your expectations, and your feedback helps us build on our already excellent customer service. Please complete the online form below with as much detail as possible. This ensures we can direct your query to the right department for a speedy response.
For all enquiries relating to check-in, boarding, delays you may have experienced, and baggage allowance, including hand luggage and checked-in luggage, please contact your airline directly.
Note: Belfast City Airport is trialing a Generative AI model solution to help answer queries in a more timely and consistent manner. All queries submitted to ‘General Enquires’ and ‘Car Parking’ will now be submitted to the Generative AI model learning algorithm. Please read our Privacy Policy, linked below the form, to understand more, including your data processing rights.
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Address
Belfast City Airport
Sydenham Bypass
Belfast
BT3 9JH
Northern Ireland -
Lost Property
[email protected]
Please use the above email address if you have a query regarding lost property. -
Airport Information
+44 2890 939093
This is an automated line. Listen to the options provided then select the relevant extension. -
Baggage enquiries
[email protected]
Please use the above email address if you have a query regarding mishandled or damaged bags. -
Aircraft Noise Hotline
+44 2890 935020
This is a dedicated telephone service where your message will be recorded. -
PRM Services
+44 2890 935247
Please contact this line if you need PRM assistance at any point of your journey through Belfast City Airport.
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